What is the integration of business processes?
Integration of business processes, also known as BPI, is a strategy to find ways to connect individual technological systems so that the flow between these systems is efficient and trouble -free. The idea of this type of integration is to eliminate the need to duplicate data in several different systems and increase the overall efficiency of business operations. When the integration of business processes is structured for the best advantage, the company can save a lot of time and money.
One example of the integration of business processes involves establishing the relationship between sales and billing systems within the company. In some cases, the connection is mutual, in that in that specific data within the sales database is accessible from the billing system and vice versa. This means that if integration is configured with the right protocols, the seller can access the current billing period for the client by moving to the client's profile in the sales database and the requirement.At the same time, the billing specialist could initiate a question from the billing system to the sale database and download information about the latest contractual rates extended to the customer.
2 For example, if the customer plans a conference call with the service provider, details concerning this order are entered in the reservation department and the information is downloaded to Most Conference, where the call actually takes place. This means that there is no need for the conference operator to enter the data manually and may have made an input error that negatively affects the conference call itself. Once the call is completed, the CVS data is automatically downloaded from the conference bridge to the billing system, where the correct rates and bills are applied automatically by the system without having to manually enter data from the printing of the conference bridge activity.effectively using the integration of businessAces to connect the interconnection between internal systems can often manage tasks with more speed and accuracy. The ability to load the names of customers and addresses for bulk sending is simplified when the integrated system can combine a letter template with these contact information, download the created documents to the printer, while preparing an e -mail statement that allows you to announce the same customers to expect e -mail in a few days. The project of this type can be managed by a single employee within hours to require several employees to take time of Project over one or two days.