What Is Executive Office Administration?

The office administration system is a modern word and a proper term referring to national policies and laws.

Office administration system

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The office administration system is a modern word and a proper term referring to national policies and laws.

Chinese name

Office administration system

Types of

Modern words

Features

Proper noun

Specifically

National policy law

Article 1 Legal system

Learn to understand and modelly observe national policies and laws, this city's laws and regulations, and our company's rules and regulations, and strive to be a good citizen, good citizen and good employee.

Article 2 Love Collective

We share the honor and disgrace of the group, care about the group's management and effectiveness, learn about economic and management knowledge, improve work ability, and make more reasonable suggestions, and firmly establish a corporate image of high humanity, high management standards, high service quality, and efficient operation.

Article 3 Listen to the command

Obey the leaders and obey the commands, and complete all the tasks and tasks assigned by the leaders. In accordance with the principle of democratic centralism, we must resolutely support and enthusiastically assist leaders in their work.

Article 4 strict discipline

Don't be late, don't leave early. During working hours, do not work together, do not do personal affairs, do not drink alcohol, do not smoke in non-smoking areas, do not take or damage public property, do not do things that harm unity.

Article 5 Heavy Instrument

Keep your coat and hair clean. Male employees are not allowed to have long hair and beards, and female employees are required to apply light makeup and dress appropriately.

Article 6 Politeness

Use polite words like hello, welcome, and welcome. When meeting with guests, take the initiative to give up, and when walking with guests, you should courteous guests first.

Article 7: Health

Always cut nails, pay attention to hygiene, no sweat, odor, do not drink alcohol, eat garlic and other odorous food before work, to maintain oral hygiene.

Article 8 Dear customers

1. Receiving guests with a smile, standing upright when talking with guests, paying attention to politeness, listening attentively, not rushing, interjecting, arguing, moderate voice when speaking, moderate, gentle and elegant, not loud. Hearing opinions and criticisms, he did not justify, treated calmly, and reported in time.

2. Encounter the service object and ask if you have any questions. You cannot say no, you do nt know, you do nt know, you do nt know, you do nt understand, you do nt understand, you do nt understand.

3. Respect the customs and habits of the service object, do not discuss, give directions, and do not laugh at guests with physical defects.

4. When answering the call, first say "Hello, XXX department", then listen carefully, with a gentle tone. Don't forget to use the polite words in this post.

Article 9 Confidentiality

Do not talk to customers or outsiders about everything the Group does. All internal documents, data, reports, summaries, etc. should be locked before leaving the room to ensure that there is no leak on the desk.

Article 10 Integrity

Don't use the graph for personal gain. No corruption, no bribery, no misappropriation of public funds, and no power for personal gain. The courage to expose problems and dare to fight against bad phenomena, we must crack down on bad winds and establish righteousness.

Article 11 Diligence

Eliminate the long light, long running water, save the use of stationery and equipment, and take care of all kinds of equipment and items.

1. All employees of the company must stick to their posts when they go to work, and do not join posts.

2. Don't read newspapers, chat online, play computer games, doze off or do anything unrelated to work during work hours.

3. Keep the desk tidy and pay attention to the quietness of the office

4. Don't occupy the phone for a long time due to private affairs.

5. Don't be late and leave early.

6. Leave requests must be approved in writing by the general manager and filed in the office. If the false article is not filed in the office, it shall be punished as absenteeism and the wages shall be reduced.

7. Normally, overtime must be approved by the company's general manager.

8. At the end of the month, the office will not make up for any blank attendance.

9. Smoking is not allowed in the office, please leave automatically if necessary, otherwise you will be fined.

10. If there is no leave for sick leave, it will be recognized as leave.

11. Leave request should be handed over to the office beforehand, otherwise it will be regarded as absenteeism.

12. If you go out temporarily for any reason, you must ask the department manager. All the people in your department must say hello to the group office.

13. Group ashtrays, tea cups, stationery and other public objects shall not be taken home for personal use.

14. During business banquets, do not drink too much alcohol.

15. Don't enter the manager's office, finance department, meeting room and reception room without work.

Each department and center of the group must strictly implement the attendance discipline and formulate specific implementation methods to effectively do the work attendance of employees. Those who are often late for work, leave early, and absentees should earnestly register for attendance, and criticize and rectify the phenomenon of unattended attendance and loose discipline.

1. All employees employed by the group must strictly implement the group's attendance system.

2. According to the actual situation, each department and center appoints a special person to be responsible for attendance. All attendance information is summarized monthly.

3. Each department center shall report the attendance situation and related attachments of the previous month to the group office (the attendance form is uniformly printed by the group) for inspection before the 5th of each month.

4. Those who are under one of the following circumstances are considered absenteeism: Those who leave the work station without completing the leave request procedures; Those who request leave and leave the work station without approval; The full vacation (including matters, illness, family visits, births, etc.) (Such as childcare, marriage, funeral leave, etc.), those who have not renewed their leave or applied for renewal without approval and without proper reasons, did not arrive on time; The reason for asking for leave was found to be a fabricated case; After education, they still do not obey the allocation and transfer , Those who fail to refuse a new post or who have delayed the registration date for no reason (including adjustments within the group).

5. Archive wages during absenteeism shall be implemented in accordance with relevant school regulations.

6. In the case of absenteeism for more than ten days (including ten days) in the month, in addition to the file salary, benefit wages, and other welfare benefits for the month of suspension, I should write a written inspection and give the following administrative disciplinary sanctions: Ten days), administrative warnings will be given; severe warnings will be given for 30 days of absenteeism; if the workers are absent for more than one month, the logistic service group will be removed.

7. The attendance and attendance of employees will be linked to the employees' year-end assessment and evaluation. Those who are absent from work for more than 15 days without reason will be assessed as unqualified.

8. Commend the departments and centers that strictly implement the attendance system, as well as individuals who are conscious of full attendance and highly efficient work, in conjunction with the annual assessment; give frequent criticism and education to those who often arrive late and leave early, do private work during office hours, or leave their posts; Those who do not change their education should treat their accumulated absence time as absenteeism.

1. The group office is responsible for the procurement, storage and distribution of group office supplies, office equipment, low-value consumables, and communication equipment.

2. Each department will report the required office supplies to the office half a month in advance, and the office list will be submitted to the general manager for approval, and they will be purchased uniformly.

3. Each department needs to set up a durable office supplies file, and the office will regularly check the usage. If it is abnormally damaged or lost, it will be compensated by the parties.

4. The office is responsible for recovering office supplies and items transferred by the group's relocated personnel.

5. Each department shall receive and use office supplies in accordance with the principle of economy, and designate a special person to manage office supplies.

I. General

In order to ensure the legality, seriousness and reliability of the use of seals and letters of introduction, effectively protect the interests of the group, and prevent the occurrence of illegal acts, these measures are hereby formulated.

Engraving of the seal

1. The group seal engraving must be reported to the general manager for approval, and the administrative office shall uniformly go to the public security organ for the engraving procedures with the group introduction letter.

2. The shape and specifications of the seal shall be implemented in accordance with relevant national regulations.

3. Use international and domestic advanced and applicable materials and types.

4. Subordinate enterprises and departments may apply for engraving internal or external seals as required, but they must be approved by the general manager before engraving.

Third, the activation of the seal

1. The new seal should be stamped and kept for future reference.

2. Before the seal is activated, an activation notice must be issued, indicating the date of activation, the issuing unit and the scope of use. Enable the impression to apply blue ink to show the first use.

Fourth, the custody of the seal, handover and deactivation

(1) All kinds of seals of the group must be kept by special persons.

1. Official seals, special seals, steel seals, and hand seals of the board of directors and the group shall be designated for safekeeping;

2. The seal of each department and center shall be kept by a designated person designated by each department;

3. There must be a record of the seal storage, indicating the seal name, issuing authority, number of pieces, date of receipt, date of use, recipient, custodian, approver, drawing and other information.

(2) The seal must be kept safely and securely, and it must be kept locked. Special seals should be placed in the safe. The seal must be placed in the office, and no other person is allowed to entrust it.

(3) If there is any abnormality or loss of the seal, the site shall be protected, and the report shall be reported, and the security department shall investigate and deal with it.

(4) The transfer of the seal must go through formalities, sign the transfer procedure certificate, and indicate the transferor, receiver, supervisor, transfer time, drawings and other information.

(5) The seal must be deactivated if:

1. Institutional change Institution name changed;

2. The superior department notified the change of seal design;

3. The seal is damaged;

4. The seal is lost or stolen, and the declaration is invalid.

(6) A method for handling the seal deactivation shall be proposed and reported to the leadership for approval to promptly send the deactivated seal to the production and distribution authority for sealing or destruction, and establish a registration file for the seal to be submitted, returned, archived, and destroyed.

V. Use of the seal

(1) Use range.

1. All documents issued in the name of the group, the issuance of an introduction letter, and the submission of statements and agreements shall be stamped with the group seal;

2. For the group's internal text and notice, use the group's internal seal;

3. The department seal is affixed to the department's business scope;

4. Any contract-specific seal is used;

5. Special financial seals are used for financial accounting business.

(2) The examination and approval system shall be implemented for all seals. Any person can stamp it with the approval of the leader. The authority is classified and controlled, which level of seal is used, which leader approves, and is responsible for it. Anyone who does not meet the requirements for stamping shall refuse to stamp. The user fills in the user registration form, and the leader signs the form for approval.

(3) The use of a seal shall be followed by a registration system, indicating the reason, quantity, applicant, approver, and date of use of the seal.

1. When using the seal, the custodian should check the content, procedures and format of the stamped documents, and ask the leader to solve the problem in time.

2. It is strictly forbidden to use seals on blank letterheads, introduction letters, and contracts. The custodian of seals must properly hand over the seals when they go out for a long period of time to avoid compromising work.

6. Introduction Letter Management

1. Type of introduction letter: introduction of stub; introduction of letterhead; certificate (material).

2. The letter of introduction is generally kept by the office.

3. The issuance of the letter of introduction must strictly follow the approval procedures. General matters are approved by the office after being signed by the department manager. Important matters need to be approved by the group leader before they can be issued.

4. It is strictly forbidden to open blank introduction letters.

Seven, supplementary provisions

1. Failure to use seals and keep seals in accordance with the requirements of these measures, resulting in loss, misappropriation, imitation, etc., according to the seriousness of the case, the responsible person shall be separately criticized and educated, administratively punished, and economically punished until legal responsibility is investigated.

2. These measures are explained and supplemented by the office and promulgated by the group general manager.

The first dining procedure

1. All departments and centers should arrange meals in the group for approval by the general manager, and send the notice of meals to the office in advance, which will be arranged by the office. The dining notice should specify the visitor unit, time, standard, and number of people.

2. In special circumstances, you can ask for instructions verbally. After you agree, you will have a meal before going through the formalities.

Second Meal Standard

Meal standards are divided into three grades A, B, and C (except drinks). That is, the general customer uses the C file, the more important guests use the B file, and the important guests are the A file.

Article 3: Alcohol Standard

Except for clear instructions, the hospitality will only provide the right amount of local beer and beverages. The rest, such as cigarettes, spirits, wine, etc., can be supplied in quantities only after approval.

Article 4 Accounting after meals

1. All reception and dining expenses must be reported and approved by the reception department in time for settlement.

2. For those who do not meet the formalities and do not comply with regulations, all expenses shall be borne by the host.

Article 5 matters needing attention

1. It must be noted that the items of reception expenses are consistent with the purpose and purpose of reception.

2. Reception expenses must be based on the principle of minimum expenditure and maximum results, reasonable reception, and effective use of funds.