What is it without a BPO vote?

Outsourcing of business processes without voting (BPO) is a BPO subsection in which employees do not work in call centers or other areas where they would talk to customers but are placed in the tasks in the Back-Office; So they don't use their voice. Most BPOs in the United States are not domestic, so applicants for voice BPO will be strictly tested on their language accuracy for any country sponsor work. BPO without a vote does not test voice skills; Instead, it tests writing skills because these employees often account for e -maly or fill in forms for customers. Unlike the voice BPO, in which employees must be able to speak, BPO employees need formal training in their specific area to fulfill their work duties. Voice BPO will be in charge of answering calls and speaking directly to customers, while non-voice is more about sitting at the table and fpovinity of ulfilling that the customer may not see. Some employees without voiceIt never has to interact with customers, while some do so by e-mail but not by phone.

before the BPO applicant gets a job without voting, it will be tested on a language accume. While the applicant will never have to talk to customers, he must still be able to write in the primary language sponsoring work. This allows the applicant to respond to e -maly and fill in forms and documents in a way that allows employees of the main company to read information in their native language.

Common obligations of employees BPO without voting are based on a computer. In this arena it will perform data processing, database, research or financial services. These employees can take all jobs that are postponed from the customer's eye and behind the table. Some jobs will require an employee to have limited -international people with the customer. Unlike voice bpo, whereIt is different on the basis of a caller's person every day, BPO workers have a more stable working day without voting.

Employee BPO without voting must usually perform a specialized task, so it will usually need formal training for this task. For example, if you are hired to maintain a database, the employee will need to have training and experience of manipulating databases before the task is assigned. This is, unlike the BPO voice, in which employees simply need to have a clear voice and the ability to speak smoothly through the native language of society.