What is the connection between knowledge management and innovations?

Innovation comes from the application of new ideas for existing products and processes. The new knowledge needed to encourage innovations may occur within an organization or from an external source. Knowledge and innovation management are closely interconnected because the knowledge management system can identify sources of new ideas in the organization and provide this knowledge to people and functions that may require it. Knowledge management can also help to capture new ideas from external sources, including suppliers, feedback from customers, business magazines, seminars and open innovations. These new ideas can be combined with existing knowledge that promotes innovations in products, services, processes or marketing methods.

knowledge management function can help support innovation culture within the organization. Employees may be encouraged to provide proposals to improve production, management or marketing efficiency. People performing these functions are the best basis of their dailyCH experience should be informed about suitable innovations. Contact with suppliers and customers can also provoke innovative proposals that should be collected and passed to the relevant department for implementation. For employees' ideas, incentives can be offered or a culture of knowledge and innovation management can be created, where innovative ideas are offered regularly through informal channels or structured internal seminars.

Employees participating in external conferences must be willing to report reports of information obtained from external sources, even if it does not affect their own work in the company. Knowledge management and innovation can be supported by increased networks with innovative companies and research institutes within the sectors and identification of partners for research or common companies. Knowledge collected from such external references can be used in a business and should be capturedEN and distributed as needed. Circulation of business magazines between departments can be streamlined and focused on suitable key staff who are willing to identify and distribute useful knowledge.

Knowledge and innovation management are connected by a process in which the feedback from customers is captured in a structured way through questionnaires or surveys designed to cause constructive ideas. More detailed cooperation with customers and suppliers can set up open innovation networks, through which the design of future products can be modified to adapt more to the needs of existing and potential customers. The process can be coordinated by the knowledge manager who knows where new knowledge is created in the organization and can supply these knowledge to these points in an organization where it can be used for updating and innovation.