What is the connection between the overall quality management and performance?
The overall management and performance of quality is closely related, as the final goal of the overall quality management (TQM) is to improve the performance and processes that are intended to improve services and products offered to customers. In this type of management, the whole enterprise or organization that uses is trying to change in culture and procedures, so everyone focuses on improving themselves and organizing as a whole. This is a team approach that focuses on both employees' performance and performance. As part of this management system, everyone in the organization-out employees of lower-level employees should focus on their own performance and improvement. Regular evaluation, formal and informal, performance and production of all employees is part of the overall quality management. By maintaining efficient communities and maintaining constant focus on evaluation and improvement, the performance of all employees should be affected in a positive way. This is one of the ways related to the overall management and performance of quality.
Customer satisfaction and higher priority, which would result in, is another way of overall quality management and performance. It focuses on measurable goals and determination to create and achieve goals that will improve the overall performance of business or organization. Measurable goals could include increased sales, improved production efficiency, increase in markets to which products and services are offered, or increase customers who respond positively to satisfaction surveys. Quality of products and services offered by customers' customers. Once the overall quality management is successfully implemented, there should be a full -scale company to increase customer satisfaction through improved processes, products and services.
overall quality management is to be a change in the traditional thinking of management from top to bottom, which has long prevailed in the business world. When this control system is implemented, mAll people employed by the company share a common vision of improved performance, which has an impact on everyone's work and considers every responsibility. If the overall quality management is successfully introduced and employed, this should lead to an increased purchase of all employees to the company management strategies. Thoughts and proposals, as well as constructive criticism of all employees, are welcome within this system.