What Is the Typical Organizational Structure of a Hotel?
Hotel organization management is the use of various management methods and technologies to give play to the role of various people in the hotel organization, transforming limited funds, materials and information resources in modern hotels into available, tangible or intangible hotel products for To achieve the purpose of hotel management.
Hotel Organization Management
- This entry lacks an overview map . Supplementing related content makes the entry more complete and can be upgraded quickly. Come on!
- Chinese name
- Hotel Organization Management
- Function
- Make the most of people in the hotel organization
- in principle
- Goal-oriented principle, hierarchical chain principle, etc.
- System
- General manager responsibility system, economic responsibility system, etc.
- Hotel organization management is the use of various management methods and technologies to give play to the role of various people in the hotel organization, transforming limited funds, materials and information resources in modern hotels into available, tangible or intangible hotel products for To achieve the purpose of hotel management.
- Hotel organization management is actually managing the division of labor and cooperation among all members of the tasks undertaken by the hotel. The organization determines the overall function of the hotel and hinders the efficiency and effectiveness of hotel management. The problem of backward management of hotel companies in China is largely caused by irrational organization. [1]
- The hotel is a labor-intensive organization with many types of work, many staff, and difficult management. To establish a scientific organization to ensure the achievement of organizational goals, the following organizational management principles need to be followed. [2]
- (1) General manager responsibility system [2]
- The importance of organizational management for modern hotels is mainly reflected in the following three aspects: [1]
- (1) Organization management is the guarantee to realize the value of hotel owners, customers and employees.
- As an economic organization, the main purpose of a hotel is to obtain profits and realize the value of the owner. In order to achieve the goal of profit, it is necessary to rationally and scientifically organize the various resources of the hotel, and analyze which of the hotel's own business processes can create value. On this basis, provide high-quality products and services to customers. Only In this continuous cycle, hotels can realize the value of their employees. Therefore, organizational management is an important guarantee to realize the value of hotel owners, customers and employees.
- (2) Organization management is an important way to motivate hotel employees and stimulate their potential.
- In the final analysis, any job is done by people. As a human capital-intensive service industry, the importance of employees is self-evident. Effective organizational management, clear hierarchical systems, clear power and responsibility arrangements, and smooth organizational relationships can enable employees to invest, focus, and realize the potential of their work. Otherwise, redundant and inefficient organizations can only limit the enthusiasm of employees, and there is no way to talk about the quality of customer service.
- (3) Organization management is an important means to improve the core competitiveness of hotels.
- Hotels need to create and maintain their position in market competition through core competitiveness. Scientific and reasonable organization and management can optimize the allocation of various resources of the hotel, and can adapt to the changing external operating environment with the inherent organizational flexibility, thereby improving the hotel's economic efficiency and resilience. Competitiveness.