How can I become a reservation agent?
To become a reservation agent, you must usually have a diploma in high school, experience in customer service or at least interest in working directly with people. Reservation agent requirements are not generally steep, but that does not mean that gaining work is easy. Positions are limited in most companies and in fact they relate to a decline in how internet and automated reservation systems become increasingly popular. To ensure work, you usually need to prove great persistence and flexibility. More higher agents often work on the spot, greet customers and personally book last minute offers. Knowledge of computer systems and convenience working over the phone is essential.
In most cases, the career of the reservation agent is considered a "entry level". This means that you can become a reservation agent with little or no previous experience and only minimal education - usually only a diploma in high school. However, communication skills are absolutely necessarynation. You will have to prove expertise at least in the main language that your employer and its client base speak. Candidates with multiple language knowledge are usually the most sought after.
You can become a reservation agent in a number of different settings. Hotels and airlines are the most common employers, but cruise lines, car rentals and a number of local and regional tourist companies need reservation agents for sale of space and book trips. Many of these tasks are listed online, either via the company's main website or on jobs in tourism. You can also learn about open positions by contacting employers directly.
The process of submitting requests for reservation is usually direct. Candidates must fill in the basic application and often provide the names of several links. Also may be required shortA statement about why the candidate wants to become a reservation agent. Promising candidates will usually be invited to an interview.
Most new agents are required to work phones, often in odd hours. Reservation agents training programs will provide basic information about how to answer calls, to the benefits of the reservation tickets. Most new agents are carefully monitored in terms of compliance and promoted for good work. If you become a reservation agent for the first time, you may not have much seniority, but over time you will probably work up to more common hours, more desired clients and even more attractive places.