What Does a Certified Residential Appraiser Do?

In 1992, China implemented the paid use of land, and the legislation stipulated "implement a real estate price evaluation system". The special industry of real estate appraisers emerged at the historic moment. According to the spirit of the "Notice on Printing and Distributing the" Interim Provisions on the Real Estate Appraiser's Practice Qualification System "and the" Implementation Measures for the Real Estate Appraiser's Practice Qualification Examination "(Jianfang [1995] No. 147), the state has implemented real estate appraisal since 1995 The teacher qualification system and examinations have been implemented since 1995. The national qualification examination system for practicing real estate appraisers shall be implemented. It is held once a year in principle.

Property appraiser

In 1992, China implemented paid use of land, and the legislation stipulated "implement a real estate price evaluation system",

The state has stipulated that all units engaged in real estate appraisal business must be equipped with a certain number of real estate appraisers, and appraisers must possess the "practice qualification certificate" of real estate appraisers. Obtaining the "practice qualification certificate" of the real estate appraiser shows that the certificate holder has the level and ability of a real estate appraiser, and this certificate serves as the basis for the licensee to engage in real estate appraisal business activities according to law. At present, in the implementation of the "qualification recognition system" for real estate appraisers, there are mainly two qualifications recognized. One is a national unified examination organized by the Ministry of Construction and the Ministry of Personnel.

In the past two years, the media's frequent exposure to property management issues has put the industry in a relatively passive situation. At the annual National and Local People's Congresses and the CPPCC, the proposals on property management are on the rise. In the performance evaluation of some cities, the evaluation of property management is not satisfactory. This objectively shows that there is a certain problem with the social credibility of the property management industry, which directly affects the public image of the industry. Changing this situation as soon as possible has become the common aspiration of the industry.

First of all, we must accurately grasp the positioning of the industry . The property management enterprise is an equal civil subject with the construction unit and the owner. It is based on the relationship between the service and the service formed by the property service contract. The basic guiding ideology of the "Property Management Regulations" is the legal basis for accurate positioning of the property management industry. In property management activities, property management enterprises are neither affiliated and dependent of the construction unit, nor are they "servants" or "nanny" of the owner, neither "manager" overriding the owner, nor "acceptance package" "It is neither irresponsible to perfunctory persuasion nor to overwhelmingly without principle. Only by setting up a correct position and establishing the relationship with the construction unit and the owner through equal negotiation can we not be offside and be in a good position and reduce unnecessary contradictions and disputes.

Second, we must rationally understand the characteristics of the industry . The breadth and diversity of the beneficiary groups, the intangibility, immediacy and long-term nature of property services are the characteristics that distinguish the property management industry from other industries. The so-called "difficult to adjust" is vividly reflected in property management. And in Chairman Mao's article "Serving the People," the saying about "doing a good deed is not difficult, but the hard thing is doing good deeds in a lifetime" also hit the "acupoints" of the industry. Only by fully recognizing these characteristics of the industry, can we pay attention to flattening the mentality in any situation, sincerely treat the owners' criticisms and complaints, and treat and resolve the problem from the perspective of the owner. And strive to build good customer relationships. At the same time, we must pay attention to broadening the methods and channels of communication with customers. Through regular visits to residents and community activities, resolve various contradictions, maximize customer understanding and support, obtain continuous improvement in customer relationships, and create harmonious property management Atmosphere.

The third is to properly correct service thinking . The essence of property management is that the owner spends money to buy services. The owner is the "parents" of the property management company. The service quality is the lifeline of the property management company. Whoever provides the same service quality and price will own the service. Therefore, we must squarely serve the owners, effectively change the role of "manager", and strengthen service awareness. Good service is the best way to resolve all kinds of contradictions, and it is also the key to establishing a rapport with the owner. Only with genuine services can the owners feel the convenience brought by the property management and get value-for-money services to win the approval of the owners and fundamentally establish a positive image of the industry among the masses.

The fourth is to clearly define corporate responsibility . In order to prevent and control various risks in the operation of the enterprise and avoid unnecessary management responsibilities, property management enterprises should first study and master the Contract Law, the General Principles of the Civil Law, the Property Management Regulations and supporting regulations, and master relevant regulations. And spiritual essence; secondly, it is necessary to perform obligations and assume responsibilities in strict accordance with the regulations, refine the terms of property service contracts, clarify the rights and obligations of all parties, clearly define the management responsibility and exemption conditions of the enterprise, and change the current situation caused by misplacement and offside. Passive.

Fifth, we must comprehensively improve the quality of the team . Facing the rapid development of the industry, the task of striving to improve the legal knowledge, professional ethics, business level, and organization and coordination ability of employees is imminent. With the development of the property manager's identification work during the year, the professional qualification system for property management practitioners will be formally implemented. It is believed that it will play an important role in promoting the overall quality of the management staff in the industry. In addition, we must pay attention to the key positions of the company and the skills training of front-line employees, and establish a workforce with good professionalism, abide by professional ethics, and skilled professional skills to meet the needs of industry and enterprise development.

Sixth, we must correctly guide public opinion . First of all, we must treat public opinion supervision properly, seize the problems reflected by the masses, increase the efforts to rectify the property management market, and crack down on a few black sheep who arbitrarily charge fees in the industry and infringe on owners' rights and interests. Second, we must strengthen communication with the media. . In order to attract readers' attention, some media have exaggerated the facts, but most of the false reports are because the reporters did not have a clear understanding of the laws and regulations, they did not understand the situation comprehensively, and they were not accurate enough in their responsibilities. To this end, we must actively strengthen communication with them, and warmly welcome them to conduct in-depth investigations in daily management to transform their misunderstandings about the industry and strive to be objective and fair in reporting. In addition, the association must take various forms to strengthen the positive publicity of industry brand companies and good people and good deeds, strengthen public opinion guidance, and let the public see an industry of self-esteem, self-reliance, self-discipline, and honesty and trust through positive publicity, and establish a good image of the industry.

1. Real estate appraisers in China ^[1]

Real estate appraisers are a special industry because they are different from the pricing of general items. Due to different factors such as the purpose, purpose and time of the house owner, the price can be thousands of miles away. Real estate appraisers must fulfill the following obligations: comply with real estate appraisal regulations, technical specifications and procedures; ensure the objective and fair valuation results; comply with industry management regulations and professional ethics norms; receive continuing professional education and continuously improve business standards; and protect business secrets for clients Wait. For a real estate appraiser, a rational mind, meticulous style, rich experience, and artistic vision are essential. In China, real estate appraisers are a type of talents with high demand and very critical. As the real estate market is getting hotter, the industry of real estate appraisers is in the ascendant.