What is the hotel hostess doing?

The hotel host has several duties during the shift, although these duties differ from the hotel to the hotel. In general, the hotel hostess is responsible for the greeting of guests when they arrive, check the guests in their rooms, choose the best rooms for every guest, check the guests after their departure and maintain the hotel's book. The hostess is an employee who runs all the necessary tasks of the hotel reception. It is also responsible for answering any questions that a guest may have for a phone reservation room and to maintain a lobby looking calm and representative. Some hostesses may also be responsible for providing reception services.

The hostess will usually be placed at the reception, usually in the hall or foyer. Often, the computer has connected to the main database of the hotel, which manages booking rooms and allocation, payments and other different tasks. The main task of the hotel hostess is to say hello to guests with pleasant and useful behavior when they arrive. The hostess must be focused on providingPleasant and useful environment for readers.

There are several administrative and maintenance tasks that the hotel host must also perform. It is necessary to maintain all paperwork correctly entered and served and the hostess must make sure that each guest in the hotel signs the registration book, has proper and valid identification and a valid credit card to ensure the room before damage. The hostess also has to manage other hotel workers such as the gateway, bells, kitchen and bar staff, as well as maintenance and maintenance employees. They must be able to coordinate the tasks of many hotel employees to ensure that every guest's needs are met.

The hotel host must answer all the questions that a guest may ask, including those out of reach of the hotel operation. The hostess may be asked to provide a valuable price for booking pEyes to upgrade the existing guest room for excellent accommodation or any potential discounts on hotel equipment such as a gym, swimming pool, restaurant or bar. The hostess can also be asked for services beyond the services offered by the hotel, such as local attractions, good restaurants, nearby shopping or the best tourist attractions. In this way, the host may have to act as a receptionist, especially when working in a smaller chain hotel.

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