What does a safety dispatcher do?

Security dispatcher processes administrative tasks and coordination for the security company. It can be a company offering security services to more clients, including people with private homes, as well as businesses or internal security group for organization, more with their own staff than the agency. The dispatchers make communication between the officers in the field, clients and other staff. They can also call emergency services for help in escalation of situations.

One part of the task includes planning. The security dispatcher is aware of the planned work shifts and the location of all staff at work and is regularly checked with people in the positions of stationary guards and on patrol. If people do not report or indicate that there is a problem, the security dispatcher may invite you to back up or ask for help enforcement. Clients also cooperate with the security dispatcher for planning installation, maintenance and audit.

When a security alarm is running or someone lifts the phone to dialThe security office, the dispatcher is processed. This person determines whether there is an emergency situation and requires assistance if necessary. For example, someone who can't turn off the home alarm on time could provide the code by phone to indicate that the situation is fine. Conversely, if no one corresponds to when the safety dispatcher calls home, respondents may be sent to evaluate and check something worrying like someone trying to penetrate or homeowners in trouble.

data entry can be part of the work. When new clients are attributed, the security dispatcher can enter his information and update it as needed. The dispatcher can also enter messages using the sources provided by the guards. This will release staff for tasks such as patrol or reaction to new calls, and allows multi -effective types of bulk data by qualified dispatchers who can be ODEznami with the system, used codes and other problems. In a facility such as a corporate or university campus, security dispatchers may be authorized to issue parking permits and safety cards depending on how the separation is structured.

usually became a university degree or equivalent to become a security dispatcher. No special training is required, even if it can help administrative experience and be qualified in rapid thinking and mastering chaotic situations. Once the dispatchers are hired, they undergo training on how to control the system, process calls and work with people in emergencies. Refreshment training can be required to test knowledge of emergency plans and ensure that all employees are familiar with the company's protocols.