What does the dispatcher do?
Trucking dispatcher controls and monitors the movements of trucks and cargo. It may be in charge of local or regional trucks or those that pass in a large area or country. The dispatcher usually communicates with truck drivers during his travels to monitor their progress and solve any problems or problems that may arise when they go towards their destinations. They often work in teams. One dispatcher receives calls applying for truck service and related information from customers and further sending it to its fleet to organize a new pickup or delivery. This communication is usually performed through mobile phones, walks or other interactive electronic devices. In a small company, one dispatcher is generally obliged to perform all these tasks.
The person with this work is usually involved in all aspects of picking up and monitoring shipments from foundation after completion. Is in charge of solving any problems whoRé can affect the planned times for picking up or delivery. These problems usually include mechanical problems with trucks, delay due to transport or weather or changes that the customer requires in terms of times or location.
The dispatcher is usually required to keep careful records. It usually has a protocol that records incoming and outgoing calls and notes what steps have been taken. Records are also generally stored that reflect information about vehicles, shipping charges, trucks and estimated arrival times. Changes in the direction, destinations, cargo or other factors are reported regularly. If there are any accidents or if there is a problem with the sender or customer, these records may be useful in the solution process. Large Activity boards in great trpolecency of UCKs often display routesPositive vehicles and live information about the progress of truckers.
It is quite common that the transport dispatcher has made minor changes on the trucker route. Usually he receives requests to move the load to or from a destination that is already scheduled for delivery or pick -up. To facilitate the application, Trucker often contacts if it is possible to consolidate freight transport. If this is considered feasible, she, trucker and the customer give the best way to organize it.
No formal education is necessary to be a dispatcher of transport. Usually a diploma or equivalent in high school is required. Dispatchers are often former truck drivers. Their knowledge of corporate policies and procedures, knowledge of roads and highways and knowledge of local and regional transport regulations and proceedings make them ideal candidates for the work of the dispatcher.