What Does an Office Assistant Do?

The assistant to the general manager is in the dual position of main steward and department manager. Around the work of the center, coordinating and leading, and contacting the masses, the affairs and government affairs must be questioned. Together with the general manager, deputy general manager, etc., they also call the company's senior staff. Assistant general managers in state-owned enterprises are generally transitional positions before being promoted to deputy general managers.

Assistant General Manager

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The assistant to the general manager is in the dual position of main steward and department manager. Around the work of the center, coordinating and leading, and contacting the masses, the affairs and government affairs must be interrogated. Together with the general manager, deputy general manager, etc., they also call the company's senior staff. Assistant general managers in state-owned enterprises are generally transitional positions before being promoted to deputy general managers.

Chinese name

Assistant General Manager

Foreign name

general manager assistant

Category

Occupation

Duties

Coordinate leadership and connect with the masses

Level

Senior leadership

1. Responsible under the leadership of the general manager

First, we must recognize ourselves and be principled in everything we do. If you can't find the right position, you can't find the foothold, cut-in point, and focus of work, and you can't find "feel" when you work.

The assistant to the general manager must grasp the role that should be played, grasp the job size, do not have a large management, the staff is undecided, and do not seize power, do not exceed power, do not get offside, do not lack, and work must be in place.

2. Make your eyes clear and do a good job of staff.

In a broad sense, the important thing to be an assistant is to do a good job of information, decision-making, and supervision services. Capture information in a timely manner, do a good job of feedback, and be a good decision-maker. We must not only be good at finding problems, but also analyze them carefully and provide decision-making references for leaders to solve problems. Once the leader adopts the decision-making opinions, he also needs to formulate decision-making options. The alternative cannot be just one. There must be multiple alternatives in order to select the best. After making a decision, we must take effective measures to implement it, and promptly do a good job of urging and inspecting it, and do a good job of feedback on the implementation.

3. It is necessary to perform long-sleeve dance and be the "lubricant" between various departments.

First of all, coordinate the relationship between the top and the bottom. Confrontation: Respect without obeying, serving without slavery, and not blindly obeying leadership in violation of principles. Comrade Chen Yun said, "It's not about books, not for the highest, but for the truth." In practical work, it is impossible to look at the leadership's eyes, but you must be proportionate, adhere to principles, and act according to chapters. From. Stay: courtesy, sincerity, and affection. Don't be bullish, don't blindly direct, mess up, or hide. Then we need to coordinate internal and external relations, seek cooperation and support from the outside, and seek unity from the inside.

4. To deal with related matters efficiently and quickly. The assistant to the general manager must have a strong sense of timeliness, consciousness, a realistic and pragmatic work style, a well-designed leadership art, and a good job in a limited time.

We must be good at "splitting", and we should know what we should do, what we shouldn't do, what to do first, then what to do later. Do something and do nothing. Do what is right. When it comes to "working for others", it is necessary to decompose tasks to others, and clearly responsibilities and authorization, equal responsibility. Once division of labor, clear responsibilities, and authorization, it is necessary to reduce the involvement and support the bold work of subordinates. Don't be trivial, everything is personal. What shouldn't be done is not necessarily "personal", and often motivates employees. There are achievements and inadequacies in work. You must objectively analyze right and wrong, and not compete with others for merit. Don't shy away from your faults, and don't push or unload your own faults. Work must be solid, and strive to achieve results and effectiveness. The general office work must not be fancy, let alone falsification. We must truly reflect the situation and work hard.

Fifth, we must continuously improve our personal qualities and increase humanistic charm. Strong self-quality will produce human "charm" and influence. To be a good assistant to the general manager, you must have the power of influence, but more importantly the power of non-power.

Only when the two are organically combined can we work better. We must pay attention to exerting the influence of our own non-power factors, and carry out work with virtue, knowledge, talent, and learning, and noble personality, rich knowledge, superb talent, and effective method art. While improving your own quality, you must also learn to respect, learn to understand, learn to "give," respect your superiors, understand your peers, and be good at "giving" your subordinates. Cultivate talents, help people show their talents, and realize value.

6. Pay attention to your own image and set an example. The head office is on the front line of the company, and every move represents the company's image.

The assistant general manager must strengthen his self-cultivation and pay attention to self-image building. At the same time, it is necessary to guide all employees of the company to strengthen image awareness and form a consensus on shaping the image. In the work, we must pay attention to the "packaging" of the external image, and treat people with all our heart, enthusiasm and meticulousness. Always and be good at "conversion thinking", think about what to do if you are a leader or an employee.

Seven. It is necessary to formulate and improve the rules of the game.

On the one hand, it is necessary to establish a set of practicable work rules and regulations according to the work needs, and implement them without compromise. On the other hand, it must be continuously improved in work practice. For example, it is necessary to establish a duty system, a conference system, a secretarial system, and a clean government system, and use the system to manage people and affairs. According to the rules of the game, the rewards are good and the bad. Praise and reward good, criticize and punish bad. You ca nt distinguish between good and bad, you ca nt tell right or wrong, you ca nt let a child who can be called eat more sugar, and you ca nt form or fall into a strange circle of do not do it, do not do it. A good mechanism for doing good things, bad people dare not do bad things, to ensure that the company works normally, orderly and efficiently.

8. Make efforts to create a warm and happy working environment.

Efforts should be made to create a good environment for the general office work, and use it to influence, transform, and restrain people. Actively advocate, strive to create a good environment of hard-working, positive, pioneering, united and cooperative, and willing to contribute, and enhance the overall effectiveness of the General Office. The assistant to the general manager should regard the creation of a warm and happy working environment as an important work content, attach importance to ideology, work on research, plan, take effective measures, do a good job of propaganda, and form an atmosphere of public opinion. Carry out some healthy and beneficial cultural and recreational activities, activate the cultural life of employees, and strive to create a good working environment that retains people with their careers, people with treatment, and people with emotions.

But because you are the assistant to the general manager, you should first know what you should not do and ask, and never do it.

Secondly, don't hit others small reports.

The third is to complete the work on time. Pay attention to details. For example, arrange a colleague for dinner. You need to know which car to take, how much it costs, the hygiene of the eating place \ taste \ price \ how many people can sit, and the safety of the left-behind staff.

The fourth is not to be overly humble about the boss

First of all, do what the boss tells you. Do what you should do. Do nt ask if you should nt. If you re curious, do nt ask. The most important thing is to do well with your subordinates. Relationships, even at the lowest level, because people have more experience than you.

Responsible for the procurement of various office supplies, appliances and equipment, labor and health supplies, car materials, holiday gifts and physical welfare goods.

· Purchasing goods on time and in accordance with the approved procurement plan, requiring three comparisons, reducing costs, acting impartially, and not for personal gain.

· Responsible for custom printing of company stationery, envelopes, business cards, business gifts and corporate images, ensuring quality and time requirements.

· Keep warranty and warranty for purchased items, take responsibility for problems in use, and contact the manufacturer to resolve in time.

· Handing over and accepting the purchased goods, and provide legal and complete original invoices and attached technical specifications.

· Host or co-organize matters such as project declaration, annual inspection, application for various certificates to relevant government departments, completion of approval procedures and exit procedures.

· Specific handling of guest room and board arrangements, ticket purchases and pick-ups, as well as general logistics support for major company events and networking events.

· Act as a temporary driver when necessary to complete emergency vehicle tasks.

· Complete other tasks temporarily assigned by the Minister of Administration.

How to be a good general manager assistant? Kaizong Mingyi, the assistant to the general manager is the ancient staff, and today it is called the think tank. Internally, they rely on their rich experience and extraordinary wisdom to stand on their own. Externally, they have gained general trust and praise for their agility and charm. On the one hand, the assistant to the general manager must plan for the company's development, and on the other hand, he must share the burdensome administrative affairs, so that the general manager can concentrate on thinking about major issues of strategic importance. Therefore, the assistant general manager must have extensive knowledge, rich management experience, intelligent mind, and capable and stable work style. Therefore, a western management scientist said: "... often, assistant general manager is irreplaceable." Cheng Zesi said.

How do the assistant general manager manage human resources, especially high-quality talents in a company in the startup stage? Just talk on your own.

1. Be a good coach and do a good job. Whatever is required of others, do it yourself first. The effect of taking action without action.

2. Three pipes and three regardless. Matters that concern the overall situation, management; matters that affect the company's image, management; matters that harm the company's interests, management. Control is strict, leaving no room for it. I do nt care about my personal life; I do nt care about my habits; Don't ask for full blame, regardless of the subsection.

3. Ambitious goals. The company's small ambitions should be ambitious; the foundation is weak, and the goals must be ambitious. Only in this way can talents be collected. Such as Microsoft in the United States.

4. Optimize resource allocation. Know good people, use them only to make heroes useful. Such as

1. Draft the company's work plan summary and make important company minutes.

2. Draft, archive and arrange documents issued by the general manager;

3. Company management system, rules and regulations, web design proposal, contract, and overall cooperation of the company;

4, answer the call, properly answer, and make a call record;

5. Master the general manager's schedule to make appointments and arrange business trips;

6. Complete other tasks assigned by the general manager or the general management department manager;

1. Work under the leadership of the general manager.

2. Assist the general manager to handle daily affairs.

3. Assist the general manager to coordinate the relationship between the subordinate departments.

4. Assist the general manager in the specific work of contacting external units.

5. Responsible for various tasks within the scope of management.

6, complete other tasks assigned by the leadership;

1. Responsible for the overall work of the office under the leadership of the general manager, and strive to be the general manager's staff assistant, play a role of connecting and connecting, and earnestly provide a full range of services.

2. Assist the general manager to investigate and understand, understand the situation, and put forward handling opinions or suggestions for the group leaders to make decisions.

3. Assist the general manager in the management of business services and supervise and check the implementation.

4. Responsible for the classification and submission of various documents. Please ask the group leaders to review and approve them and transfer them to relevant departments for processing.

5. Responsible for communicating information and coordinating left and right inside and outside the school. Do a good job of receiving work, letters and visits, and promptly deal with feedback and suggestions on logistics support reflected by teachers and students.

6. Keep a good record of the company's major events, send and receive and interview the company's experience in operating decisions and deepening reforms, good people, good deeds, and advanced deeds in a timely manner, carefully manage logistic communications, and establish a new logistics service.

7. Assist enterprise leaders and party committees in the assessment, evaluation, and inspection of various departments.

8. Responsible for handling other matters within the scope of responsibility of the office and completing other tasks assigned by the leadership.

1. Under the leadership of the general manager, be responsible for the layout, implementation, inspection, supervision and implementation of the specific management of the enterprise.

2. Do a good job of organizing work and meeting records of general manager office meetings and other meetings. Draft and release documents such as resolutions and decisions.

3. Do a good job of issuing, registering, transmitting, urging, filing and archiving documents inside and outside the enterprise.

4. Responsible for keeping and using the company seal and letter of introduction.

5. Responsible for the processing of official documents inside and outside the company, resolve letter and visit matters, and handle and report in a timely manner.

6. Responsible for the reception and visit of leaders of superior leadership organizations or brother units.

1. Understand what the position does:

Assist the general manager to formulate, implement and implement various business development strategies and plans to achieve business management goals.

2. Be clear about the job content of the position:

Assist the general manager in formulating strategic plans, annual business plans, and the breakdown of work goals at each stage;

Draft the company's work summary at each stage and other official documents;

Assist the general manager to manage the company's operations and various functional departments, coordinate the relationship between various internal departments, especially the daily working relationships and transaction processing between business departments, and can separately convene business communication meetings or work meetings when necessary;

Cooperate with general manager to handle external public relations (government, important customers, etc.);

Track the achievement of the company's business goals, provide analytical opinions and suggestions for improvement;

Provide related solutions to the general manager in the company's business plan, sales strategy, and capital operation;

Write and follow up the company meeting minutes such as the general manager meeting and special seminars;

Assist the general manager in the planning of the company's corporate culture and corporate strategic development, and cooperate with the management office to carry out corporate cultural work;

Complete other temporary assignments.

3. Stand for the right team

The general assistant is the general manager or assistant to the director to assist them in their work, so you must stand in the team. Actively support their work while preventing them from going into their dead end. Because once he loses, you may be righted and let others help you.

4. Less mention the theory and macro, and do more concrete practice and supplement. At work, the general manager can retreat. But you have to be pragmatic.

1. Bachelor degree or above, MBA, Master, PhD is preferred;

2. Graduated in business management, financial economics, marketing and other related majors, with more than 5 years of work experience;

3. Strong organizational, coordination, communication, leadership and interpersonal skills, as well as keen insight, strong judgment and decision-making capabilities, planning and execution capabilities;

4. Good teamwork spirit, honesty, integrity and integrity;

5, quick thinking, have the courage to pioneer and a strong sense of career responsibility.

Forget you are the manager

Many assistants to the general manager are at the forefront of their work, rushing ahead, but often forget that their biggest responsibility is to guide their subordinates to complete the work. Such general manager assistants are usually busy.

Treat yourself as a lord

Some assistants to the general manager see the department under his leadership as his "independent kingdom" and forget that he is not only a supervisor, but also a subordinate and a colleague. Blindly strengthen your role as a boss.

Full of vigor

Some assistants to the general manager are "under one person and over ten thousand people" in the enterprise. What they think about is not how to help solve the problem actively, but what is going on smoothly.

No teamwork

Some assistants of general managers like to engage in "one word". They decide everything and do not understand or value the wisdom of the team.

Cannot serve as both manager and leader

The assistant to the general manager is both a manager and a leader, but many assistants to the general manager cannot serve as managers and leaders at the same time. They often do a good job and ignore that.

3 concepts necessary to be a good assistant to the general manager in the e-time

Since the business unit is for profit, high-quality orders are one of the fundamentals to ensure the profitability of an enterprise. The assistant manager, as the right arm of the manager, should understand everything he does when performing his duties One of the ultimate goals is for companies to get high-quality orders. That is order-oriented to understand the role of manager assistant.

Maybe some people will say that our company has no shortage of orders, what is missing is corporate culture construction, brand construction, channel construction, team building, and I just need to assist the manager to do these things well. Is this true? If an enterprise does not have a complete corporate culture, brand, channel, and team building, is it possible for the enterprise to obtain high-quality orders? Like a tree, the order is the fruit, the tree is out of order, can the fruit be okay? High-quality orders are integral to corporate culture, brand building, channel building, and team building, that is, overall.

Then let's talk about the manager assistant in the e-time. We know that e-commerce is a new thing, and traditional companies embrace e-commerce is even more new. But in the e-time, today, a profit-oriented company, do not embrace e-commerce, are there other options? Manager assistant, as a manager's aide, if you don't understand e-commerce, can you still make sense?

In summary, to fully understand the position of manager assistant, it is necessary to establish the concept of e-commerce as the background, order-oriented, and a holistic and overall perspective.

Insight into the assistant to the general manager of today's SMEs

At present, there is not much research on this topic in China, especially the research on the position of assistant to the general manager is rare. "Elephant Order" is an earlier and more successful one. Single "as an example to expand the understanding of the position of assistant general manager.

The origin of the elephant order: If we compare the business to an elephant, then don't choose a blind person to touch, otherwise it will be the result of the blind person touching the elephant. Based on this idea, a new order-taking perspective, and the order-taking mode was born ... We call this model the elephant order.

An excerpt from their official website: "This factory where I have a hundred people, with various departments complete, can be said to be a typical representative of domestic SMEs. At that time, our business manager was arguably the most hardworking I have ever seen. Manager, in many cases, he has to trot even walking. But in my heart, in the actual combat of Internet marketing, I feel more and more that the fundamental bottleneck that restricts the development of the company's e-commerce is that the departments cannot cooperate as a whole. Online The salesman understands SEO, SMO, and blog marketing, but they don't know how to combine these with the company's corporate culture, brand building, channel building, and team building; the business manager cares about brand building, channel building, and team building, but he doesn't Understand optimization techniques, such as search engine optimization and social media optimization. The general manager is busy working between the business department, production department, quality inspection department, purchasing department, and financial department. The assistant general manager is only content to help the manager. Organize all kinds of information and so on; the personnel department just does some attendance and recruitment, and can't do team building at all. That is to say Now there is a fault, business is clearly the company's leader, and the e-commerce department as the first battlefield of the outside world should become the leader of the business department, but this leader lacks a company that understands e-commerce and can communicate with the company's corporate culture, brand building, and channel building. And team building.

In this case, a series of vicious cycles will be created. Due to the inefficiency and high cost of the leading department --- the business department, it is impossible to inject sufficient funds into the research and development department, the procurement and selection of suppliers is narrower, and the benefits to employees Will be stretched. Factors such as research and development, quality, and staff also lead to products that have no core selling points, and it is difficult to take the quality to the next level. Eventually, salespeople are more tired. "