What Does an Outsourcing Manager Do?

Outsourcing management refers to transferring the ongoing management responsibility of a project service to a third party for execution according to a service agreement. The main outsourcing forms currently adopted by enterprises are: Contracting out the activities, Outsourclng the service, Tnsourcing, Co-sourcing, and Benefit-based relationships. Among them, the two methods of contracting and interest relationship are still new concepts, and the operation mode is still developing continuously. The emerging management model of business outsourcing has become an important strategic decision taken by more and more domestic and foreign enterprises due to its characteristics of effectively reducing costs and enhancing the core competitiveness of enterprises.

Outsourcing management

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Outsourcing management refers to the service of a project according to the service agreement.

Forming activities outsourcing (Contracting out the activities),

Emerging management of business outsourcing

1. Purpose

When a part of the company's production engineering is entrusted to another company (hereinafter referred to as outsourcing) for processing, this method is specially formulated in order to facilitate the smooth implementation of outsourcing management.

Scope of application

Only for direct production

The internal management system of an outsourcing company is not about the owner. On the contrary, it plays a vital role in the success of the outsourcing project construction and the quality of operation and maintenance. The owner does not need to be directly involved in the internal management of the outsourcing company, but must understand the management system directly related to the project, so that the strength of the policy support of the outsourcing company that may be obtained during the project implementation process can be judged in advance. The main content of the examination of the management system include:

a. Project management system

It requires a standardized and complete and feasible project management system and related administrative management system, which can ensure the strength of the project leader in controlling the project resources and the coordination of other resources within the company.

b. Performance appraisal system

A complete and feasible performance appraisal system is required. Performance appraisal should be directly linked to project quality. Performance appraisal should include long-term performance and short-term performance. Performance appraisal results should correspond to the interests of the team and individuals. A performance appraisal system must be implemented.

c. Description of implementation

The company shall periodically issue written instructions on the implementation of project management and performance assessment to ensure that the progress of the project is under the overall control of the company, and that all resources can be reasonably arranged without excessive use, and that the service level of the project team is maintained at a certain level. height.

B. Stability of project team members

Any project requires certain requirements to be familiar with the process, especially operation and maintenance projects that require higher personnel stability. Frequent replacement of project team members will seriously affect the overall quality of the project.

a. Show a copy of the contract of the participants

Participants must be regular employees of the outsourcing company. At least they have passed the probation period. In principle, they should work in the company for more than one year (or have more than two years of relevant work experience).

b, the number of years the participant has served in the company

The overall stability of the company's employees can reflect the stability of the company's overall business strategy and the cohesion of the company's culture from the side. Government projects are usually low in profit and difficult. If it is not for employees with high loyalty to the company, it is difficult to understand the strategic significance of the project and successfully complete the task.

C. Company related qualifications

Qualification is a kind of ability certification of industry authorities for enterprises in this field. Although qualification itself does not determine the success or failure of a project, qualification can indicate the overall strength of a company and how much support it has behind the project team.

Common enterprise qualifications include system integration qualifications, security qualifications, software development qualifications (such as software maturity CMM certification), management qualifications (such as ISO 9000 certification), and so on, which are selected based on the requirements of the outsourced project.