What Is a Communication Audit?

Communication is the process of the transmission and feedback of thoughts and feelings between people and between people and groups, in order to reach a consensus of ideas and smooth the feelings.

Communication is any process by which people share information, thoughts and emotions. This process includes not only spoken and written languages, but also physical language, personal habits and methods, and the physical environmentanything that gives meaning to information. ^[1]

Communication by structure

The basic structure of communication includes three aspects: information, feedback, and channels. Without any party, communication cannot be completed. According to the specific structure of communication, communication can be divided into two types: informal communication network and formal communication network. Through the study of "small news", it is found that informal communication networks mainly include cluster, gossip, and accidental forms; formal communication networks include chain, wheel, full-channel, and Y forms.

Communication is classified by the direction of information flow

According to the direction of information flow, communication can be divided into three types: upward communication, parallel communication, and downward communication.

Communication by communication method

Communication includes verbal communication and non-verbal communication according to communication methods. Language communication includes oral and

Mistakes to avoid in good communication

1. Miscommunication mark

2. Not spelling out the information correctly

3 Give the wrong impression

4 Not listening properly

Ensuring proper communication is always a bit like drawing a lottery ticket. It is easy to know how to communicate properly if you realize how people absorb, store and process information, produce ideas, and translate them into a language many.

It's also fun to think about what happens when people communicate with their own preferences. In addition, no one's explanation is exactly the same as another's explanation. Perception, emotion, and gender all play important roles in how individuals select and process information.

Communication involves a variety of activities: talking, persuasion, teaching, and negotiation. It's important to be comfortable with these activities, understand what communication is, and develop the skills you need to communicate effectively. ^[3]

1. Speak out: Especially speak frankly about your inner feelings, feelings, pain, thoughts, and expectations, but by no means criticize, blame, complain, attack.

2. No criticism, no blame, no complaining, no attack, no preaching: on the contrary, it will only make things worse and become communication executioners.

3 Mutual respect: Only when respect is given to each other, there is communication. If the other party does not respect you, you should also ask the other party's respect appropriately, otherwise it is difficult to communicate.

4 Never speak bad words: Bad words hurt people, which is the so-called "worry comes from the mouth."

5. Don't say what shouldn't be said: otherwise it will often cost a lot of money to make up, and may even cause irreparable life-long regrets! Therefore, communication can't be talked about, and can't be blocked; but if you don't speak at all, sometimes it can become worse.

Communication is an important lesson for human survival. Anyone can speak, but how to speak artistically, how to communicate well with others, and establish good interpersonal relationships, not everyone can do well. To communicate better with others, you need to learn a few communication skills. Let s ask the psychological network to analyze the communication skills!

1. Understanding people and human nature

People are first and foremost interested in themselves, not in other things. In other words, one person pays more attention to himself than to others or other things ten thousand times.

2. How to talk intelligently to others

The topic that interests them most when talking to others is themselves. Try to use these words-"you" or "your" instead of "me", "me", "my".

Remember: Learn to lead others to talk about themselves.

3 How to speak

Be sure to understand what you are saying. (If you don't know what you want to say, you don't have to stand up, let alone speak.)

When you have finished speaking, sit down immediately. (No one will criticize you for speaking too little. If you talk too much nonsense, everyone hates him. Don't forget to accept it.)

As you speak, look at the audience.

Talk about topics that are of interest to the audience.

Don't try to speak. (Speaking naturally is enough. Keep your true colors, which is exactly why you want to speak.)

4 How to make others feel important

Applaud and compliment them and care about their family.

Before answering them, please pause a little. (Appears to listen intently and think carefully about what he is talking about.)

Definitely those who are waiting to see you. ("Sorry to keep you waiting.")

5. How to agree with others

Learn to agree and approve. (Cultivate a person who naturally agrees with and recognizes others.)

When you agree with others, be sure to speak up. (Nod strongly and say "yes", "yes" or look into the other person's eyes and say, "I agree with you" "Your point is good.")

When you disagree with others, don't tell them unless absolutely necessary.

When you make a mistake, dare to admit it.

Avoid arguing with people. (Jesus also rarely argues with anyone. No one can win an argument and no one can get a friend from it.)

Correctly handle conflicts.

1. Racist speech

2. Vulgar joke

3 cry

4 Sounds uneducated

5. curse

6. Flirt

7. Scratch your head

8. Avoid eye contact