What are questions?

Many commercial websites contain a link with a shortcut inquiry, which means "often asked questions". In fact, many new visitors to the website attracts to this page as a way to navigate. The good side of FAQ should answer almost all the most common questions about the policy, content or procedures of the website. By anticipating these questions, websites often reduce their volume of e -mails. For example, the FAQ page for the electronics website can be divided into sections such as goods, return principles, technical support, sellers and advertising. Each section would have its own questions, generally asked and answered by knowledgeable employees in each department. In terms of questions that are not included, many websites offer online forms or e -mail links that will pass these questions to the appropriate department. Visitors can be strongly encouraged to read the entire page before sending specific queries, as the answerI looking for can be listed in other categories.

While specific questions differ from the website to the website, some common questions usually appear in FAQ format. FAQs often appear basic questions about the company's history and mission, along with information about key employees and their contact addresses. On this page you can also answer questions about plans or methods of payments. There are also often return policies and transport information. It was known that some website owners create a less formal FAQ side, complete with unclear questions or language responses. Some HAVE website owners have completely improved their pages with the traditional page of questions to avoid familiar questions and answers.