What is the user's error?
User error is the error that is the result of a user error. This type of error can occur with a wide range of systems, although people often use the term specifically to link to computer systems, including operating systems and software programs. User errors are a permanent problem and there are many ways to solve them. As a result, user errors are the result of stupidity or inability, unlike a poorly designed system, confusing interface or simple innocent errors such as writing "3" instead of "2nd" Opponents of this point of view claim that user errors are often a system error, not a user; For example, if the system is not intuitive or easy to use, it is hardly a user error when it has trouble with it.
in a well -designed system, the steps will be made to reduce the user's error. For example, many web pages have a search feature that automatically fixes right -over errorsSU, or that offers spelling proposals if it suspects that the user could make a mistake. Similarly, many interfaces will be quite forgiven with the types of commands that people use to operate the system or offer a warning if they suspect that the user can perform an unwise action. Systems can also be streamlined and simplified to make it easier to understand and work in order to facilitate use at different skills levels.
other systems can be stricter and more demanding and expect users to follow very accurate syntax. These systems may not have reports and warnings such as challenges and warnings, with the system architect provided users do not make mistakes. Likewise, such systems may not allow users to back up if they make errors or may not offer other methods of bug solutions. The system does not even have to warn users when a user error is made, which can be frustrating when something goes wrong and the user has no idea why.
technicians,Who called to fix different systems, can sometimes despise comments on user errors if they suspect that the problem was caused by an unskilled user, or if they cannot replicate the problem because it was a user error. Better access to these problems could be offered by offering users to not experience errors in the future or ask users to show what they do when the user error occurred so that the technician could find out what happened.