What is the eBay® guarantee?
While eBay® encourages the seller to offer the buyer a 30 -day return window for unprocessed goods, the buyers need further assurance that the product will meet their expectations. The EBAY® warranty offers this assurance by ensuring protection of items purchased via the website for up to one year. The warranty plan offers 100 percent coverage for parts, work and repairs. For customers, a 24 -hour free number is available without warranty and the turnover for repair is usually fast. The plan also has a "lemon -free" guarantee that states that if an item is replaced more than three times a year, the customer will receive a new one.
EBAY® warranty is a third -party guarantee offered to customers from N.E.W. Customer service companies that are the provider of extended service plans. Plans can range from $ 7 (USD) to $ 300 (USD) depending on the purchase price of the item. Buyers who buy a plan for eBay® Work Directly with N.E.W. Regarding the repair or replacement of products purchased from independent dealers tothe site. The seller is not a fee for offering a plan for items they have for sale, and sellers can even receive incentives or bonuses from N.E.W. for participation.
eBay® has two different types of warranty plans to customers. The standard service plan is offered for products purchased from eBay® sellers without existing guarantees. Coverage of these items takes one year after purchase. Coverage starts 30 days after the end of the date "Buy to Now".
The second type of EBAY® warranty is the extended service plan. This plan is available for items with an existing manufacturer or seller's service plan. Customers have the opportunity to expand the current item warranty for 90 days, six months or one year. The cover of the item begins after the manufacturer or seller's warranty.
New, used and renovated items purchased on EBAY® are covered with eBay® - but the web does not cover the items that the seller fromthey draw. According to the Terms and Conditions, items with existing conditions used by goods older than five years and retail items that cost more than $ 4,000 (USD), they also do not apply to the warranty. Buyers should evaluate the conditions of the service before purchasing the warranty. Depending on the type of service plan begins to cover the item 30 days after the purchase.