What is the theory of the queue?

The theory of the queue is used to study the phenomenon of waiting in rows. Some people use the information collected from the theory of the theory to determine how best to serve customers, and thus prevent them from waiting for longer than they have to. This theory allows scientists to analyze several things, such as arrival in line, waiting in the queue, and the time to operate customers. This allows them to collect and deduce information about the customer waiting time, the expected number of customers who will be in the line, the probability that the customer will meet the line and other data. This information is used to find ways to shorten lines and waiting time. In particular, customer services can use the information collected by the theory of the queue. This information can be used to decide on this type of hobbies needed to provide customer service. Data can also be used for call centers, network server queues, telecommunications and flow flow. It can even be used to dictate in which type of line will customers withDip while waiting for different types of services.

There are several disciplines in the queue that have been developed due to the theory of the front - four of which are the first in the first (FIFO), the last in the first out (LIFO), processor sharing and priority. FIFO describes the practice to serve customers in which they arrive so that the person waiting for the longest time is to wait first, while LIFO describes the practice of serving customers so that a person who comes in the last sheets, such as driving on the elevator. At the same time, processor sharing serves customers that the average waiting time for all customers is approximately the same. Discipline priority serves the customer with first the highest priority. It is important to note that these disciplines can be applied to applications other than customer service.

Examples of how the queue theory works in many aspects of everyday life. At Bank Telers and Družnice you can seet of one line and more cashiers. This happens that one slow transaction does not last the whole line. Some shops open more registers if more than three people are waiting in line. There are also other shops that have roaming officials. These officials ring shopping and give customers a number so that the cash register can complete the transaction quickly, reducing waiting times for all.