What is a tie?

TIE line, also known as a suitcase or private suitcase, is a physical line that connects two or more private telephone systems. This connection allows business or other large organization to set up a communication network that facilitates multiple places of cooperation. To call the customer, tie lines can create the look that more locations are actually one place.

To have a separate telephone line for each person, computer or fax machine would be unbearable for most large organizations. Instead, the organization will often invest in a private telephone system called PBX. This system allows members of the organization to dial other members by means of internal extensions rather than incoming and outgoing telephone lines.

If there is a need for frequent communication between two or more places that are not physically connected, the organization can purchase a dedicated connection between PBX systems in these locations. This link, which combines two systems together, is known as a tie. When these lines areInstalled, members of the organization can directly dial the expansion of others in each location. It has several advantages for this technology.

first reduces telephone traffic on the incoming and outgoing telephone lines of the company. Without a tied line, instead of employees, they would have to use an outgoing telephone line to call on site B. This call would arrive at B site on one of its incoming telephone lines. With private line, these calls do not use an outgoing or incoming telephone line. This means that companies can save money by paying for fewer telephone lines to suit their traffic.

Secondly, the custody line can save money for the company by reducing the cost of calling from tolls. In front of the binding line, if two places are located in different regions or cities, each telephone call between places between places would be caused by remotely. Then there is no fee on Vthe floodplain or for a minute. If long -distance bills have been higher than the monthly cost of the tie line, the company can enjoy significant savings.

Third, the TIE line can improve customer service. If the customer calls a location A but actually needs to talk to someone at B, the employee can transfer the call using a private line. The customer does not have to hang and dial another number, so his needs are generally met faster.