What is Logger?

Logger calls is a device or software program used to record calls. Call protocols are used by many companies that provide the service by telephone and can also be used to register personal calls or to record professional calls such as consultations with lawyers and accountants. Many companies make call logs and there are versions at a basic level that can be used at home and much larger systems designed for commercial use. In some areas, all sides of the call must be aware that it is recorded. That is why people sometimes receive an automated message that says "This call can be monitored or recorded" when hotlines calls services. In other areas, only one party must be aware of that the call is recorded, and it is important that people know that telephone calls can be legally recorded without their knowledge.

The most basic logger calls simply record the call as shown. PThe more disturbed loggery calls can connect to the computer program to document the phone call and all the actions that the technician accepted during the call. For example, if a customer calls a telephone company to add a service, a call answering machine would notice the requirement and action of the technician on the computer. Some call protocols automatically generate transcripts and can be programmed to send recordings to backup databases to be permanently in the record.

Companies and working experts may decide to use a call recorder to protect against responsibility. With a call logger, disputes about conversation "said" because there is a record of what everyone has said. Call logging software can also work with calls to monitor calls that allows a supervisor to listen to calls, which can be useful in training or in sensitivation in which the third party can be useful as a witness.

people sometimes use protoggers calls at home, especially if they thinkthat they will be involved in court proceedings. For example, people fighting debt collectors can use logger to record calls that can be used to question collection techniques or question the claims of debt collectors. Likewise, people can record calls of telemarketer warnings so that they do not call again to have a record of the fact that they asked telemarketers to stop so that they could use the recording to bring a lawsuit if necessary.