What is a VoIP Call Center?

For large industries and enterprise groups with private data networks, in order to improve customer service quality and information service efficiency, it is usually necessary to establish a centralized call center system (CALL CENTER) at the central institution.

voip call center

Right!

Chinese name

voip call center

Belong to

System application scheme

based on

VOIP for data private network

Central agency

Digital trunk IP

For large industries and enterprise groups with private data networks, in order to improve customer service quality and information service efficiency, it is usually necessary to establish a centralized

(1) Central organization (industry, corporate headquarters)

Digital trunk IP voice gateway CNG8000

Loop Relay IP Voice Gateway CNG 3000:

Call Management Control Center System

(2) Offices in various regions

Digital trunk IP voice gateway CNG8000 (large branch office)

CNG 3000 IP Voice Gateway: