What is voice broadcast?

voice broadcasting is a communication technology developed in the early 90s. With the ability to initiate a large number of telephone calls at the same time, voice broadcasts can be created and delivered to thousands of points at the same time. Broadcasting technology is now commonly used in many business environments and also in the means of connecting people during political campaigns and even emergency situations.

Sometimes referred to as Blast broadcasting, processing and voice broadcasting requires several components to function properly. First, there must be a source of telephone numbers that can be used for the dialing phase. The digital message of the message to be delivered must also be created in advance. Hardware and software are added to voting applications via an Internet protocol to perform dialing or a bank of traditional telephone lines or tribes directed via CO CO CO can be used for one -way broadcast.

While voice broadcast systems differ somewhat in design, most of them are configured to allow each phone number in the call database to dial at regular intervals until the connection is bound. Using the voice recognition software, the automated message starts to play when the system finds that the line has been answered. If the line fails to connect due to a busy signal or continuous ringing without a response, the phone number will return to the queue and a few minutes later it is again. Most systems allow three to five connection attempts before they stop trying the phone number.

Today, there are also ways to create a more robust platform that allows voice broadcast recipients to respond using the Touch keyboard on their phones to respond to questions, hear voice -footed, or be transferred to living operators. This concreteThe application is particularly useful for telemarketing campaigns, as it allows the voice broadcast to qualify the sales lines, collect information for future contacts, or simply get feedback on the subject.

Interactive voice response protocols can also be integrated with voice broadcasting. Rather than using the keyboard to register responses, the system may allow the broadcast to provide verbal answers to questions or allow the called parties to request additional information by mail or other electronic communications. This feature may allow more detailed surveys or confirm the information that is needed to further assist the party with any questions or requirements.

businesses can use voice broadcasts as a promotional tool and notify existing customers of new products or services. Some municipalities use broadcasting technology as a means of providing important data to citizens in the case of natural katastrophy or other emergency. Politicians also use voice broadcasts as a way to address voters in the hope of informing them about established positions and securing their votes. For virtually any situation where information for a large group of people needs to be quickly needed, voice broadcasting is a very viable option.

IN OTHER LANGUAGES

Was this article helpful? Thanks for the feedback Thanks for the feedback

How can we help? How can we help?