How can I evaluate the performance of the supplier?

The total performance of the supplier can be evaluated by the supplier's assessment in terms of quality, price, delivery and services. In larger organizations, the shopping department can distribute the questionnaire to any employee who uses an approved external seller and asks the employee to comment on this experience. The feedback is usually entered in the supplier management system and forms the basis for regular examination of the supplier and quality control. Smaller companies can use a written survey or informal control and balance system. Either way, the seller is generally the subject of a regular evaluation in almost the same way as an employee to ensure the continuing work on the standards. Before implementing a formal control of the supplier's performance, make sure you have committed your writing instructions and that your dealers are aware of your expectations. If you have employees who are directly involved in suppliers and participate in the evaluation process, make sure they are also aware of the instructions. Standar determinationDU performance enables a more consistent evaluation on the back and removes part of subjectivity from a process that can unjustly distort results.

should be developed a rating tool. It may be a written survey or questionnaire or a number of questions asked by an oral interview. The design of the tool is to determine how it will be administered. The feedback for the supplier's performance can be collected after each contact or collected regularly. The questionnaire, which is presented after each contact, may be shorter, while the one who looks at the employee's experience with the supplier for a longer period of time may need more details.

The evaluation tool should get feedback in quality, price, delivery and service. Quality should solve the satisfaction of the evaluator with the goods or services of the supplier. The price should address the total cost of goods or services compared to its own value and ine Comparison with the cost of using other suppliers. The delivery should be responsible for availability, turnover time and reliability. The service should evaluate the sensitivity of the supplier, professionalism, customer service and adherence to standards.

The most important part of the process evaluation process is to create a system to collect, summarize and maintain data from the evaluation tool. Whether you are gaining feedback on suppliers' interactions from two employees or two hundred, the results must be synthesized and distilled to some kind of class or assessment on a scale acceptable for unacceptable performance. There are software packages and internet -based content systems that can facilitate the entire supplier management process, but you can also work manually by creating a file for sellers, collecting surveys, reviewing results and assigning an evaluation to determine whether the supplier will remain on your list of approved suppliers.