What are external agents?

There are external agents in the trade world that are out of the scope of the company or company, yet they have a direct impact on the wealth of the company. Although companies do not have control of their actions, they must find a way to deal with these agents to prove to be beneficial. Among the most important external agents who have an impact on business are customers, business competitors, suppliers and social forces. Companies should analyze through these agents to find out which of them can provide business opportunities and which of them can actually endanger business. In the end, however, they rely on forces outside their organizations as based on their business operations. Without the role played by external agents in the field, there would be no products for sale and no customers to buy them. No business can exist without solving these forces, and those that do the most effective way are usually at the top of their relevant industries.

Of all external agents that affect society, none is more effective than customers. Customers buy sold products or services offered by businesses and are therefore responsible for making profits for these companies. As such, there is a lot of effort into marketing products for customers to react. In addition, societies seek to cultivate positive customer service techniques to create a good relationship between the company and its customers.

There are very few businesses that are not influenced by competitors' events on the market, which are very important external agents to be considered. When a direct competitor makes a significant maneuver, the company must often decide whether to react in kind. In addition, companies have to develop relationships with suple -products of their products. Having reliable suppliers who deliver their goods on time can maintain the company's production plan intact.

is tAké important that companies consider social forces that can take into account the success of their organization. How conservative or liberal society is, what its religious outlook can be, whether they can enter the game, whether any legal factors can engage, and other variables can affect businesses operating in a particular area. As with all other external agents, the company management must study these factors carefully to see if there are benefits to be or whether agents provide certain obstacles to business.