What Are the Different Methods of Measuring Job Satisfaction?

The Job Satisfaction Index Scale was developed by Brayfield & Rothe. It mainly measures the general job satisfaction of workers, that is, the overall satisfaction.

Job Satisfaction Index Scale

The Job Satisfaction Index Scale was developed by Brayfield & Rothe. It mainly measures the general job satisfaction of workers, that is, the overall satisfaction.

Chinese name

Job Satisfaction Index Scale

Make up

Prepared by Brayfield & Rothe

Main measure

Worker general job satisfaction

Three facets

Overall satisfaction, external satisfaction, etc.

Scoring method

Using Likert five-point scoring

This scale quotes Porter & Lawler (1971) 's definition of job satisfaction, mainly from the perspective of discrepancy, looking at the "desired satisfaction" and the "desired satisfaction" that employees perceive in their overall view of the work environment in which they are located The sum of the "actually satisfied" gaps. The factors that affect job satisfaction can be divided into internal satisfaction that is directly related to the job itself and external satisfaction that is not directly related to the job.

The system uses the scale attached to the Kuo & Chen (2004) empirical research questionnaire. Its three aspects are:

1. Overall satisfaction: including the application and adaptation of personal expertise and interests, as well as learning opportunities and job security.

2: Refers to salary and benefits, promotion and development, and the reputation brought about by work.

3. External satisfaction: refers to the personal satisfaction with the working environment and the relationship with the chief and colleagues.

The scoring method of this scale adopts Likert five-point scoring method, and the degree of consent is divided into five levels of strongly agree, agree, no opinion, disagree and very disagree, and 5 to 1 points are given according to the situation. All items are scored positively. The higher the score, the greater the job satisfaction. vice versa.

Description : This scale was proposed by Schreisheim & Tsui (1980). It uses six items to form an indicator describing overall job satisfaction. The scale includes a single question to assess satisfaction with the job itself, the leader, colleagues, income, promotion opportunities, and the job as a whole.

Reliability : alpha coefficient

Validity : Comprehensive job satisfaction is positively related to age, tenure, psychological commitment to the organization, personal coping abilities, organization execution and retention intentions for non-work activities. It is negatively related to the frequency of absences, work levels, conflicts between work and non-work roles, and years of employment in a certain profession.

Item : Use a 5-point scale to answer, 1 = strongly disagree, 5 = strongly agree.

1. Are you satisfied with the nature of the work you do?

2. Are you satisfied with the person who directs you (your boss)?

3. Are you satisfied with the relationship between the people working in your organization (your co-workers or peers)?

4. Are you satisfied with your work income?

5.Are you satisfied with the promotion opportunities you can get in your organization?

6. Considering every aspect of your work, are you satisfied with your current work situation?