What Are the Different Types of BPO Tools?

Software outsourcing is ^{[1] in} order to focus on the core competitive business and reduce the cost of software projects, all or part of the work in the software project is outsourced to the software requirements activities completed by the enterprise that provides the outsourcing service. Now business process outsourcing (BPO) has become a new development trend of outsourcing services, and it will become the main content of outsourcing in the next few years.

Software Outsourcing

Software outsourcing is ^[1]

BPO includes human resources, procurement, accounting, customer center, logistics, R & D, marketing, factory operations, training, and these broad categories can be further subdivided. Not only does the IT industry need BPO, but every business of BPO cannot be separated from the support of IT business, thus generating IT outsourcing opportunities.

A software development project usually goes through

Outsource

Service outsourcing and software industry are the core of the information industry, and they are the basic and strategic industries of the information society. Service outsourcing and software industry can not only create considerable economic benefits, but also play an important role in the adjustment and optimization of economic structure, the transformation and upgrading of traditional industries and the comprehensive construction of a well-off society due to its strong penetration and radiation effects. Multiplier for economic and social development. ^[3]

From the macro industry level, the development speed is very fast

It's growing fast. Although China, like India, has undertaken international software outsourcing projects since the 1980s, India has developed rapidly in the mid-1990s, and China did not begin to develop rapidly until around 2003. According to the latest report issued by consulting firm IDC (International Data Corporation), "China Software Outsourcing Market: Top Ten Major Software

According to a survey of a large number of international software outsourcing companies, it can be concluded that there are four types of business models for China's undertaking international software outsourcing. The main characteristics are as follows:

Software R & D institutions established by multinational companies in China

Cost-centric. What matters is China's outstanding R & D personnel and low labor costs, which can reduce costs on the basis of improving R & D efficiency and product R & D quality.

It mainly undertakes software development projects of the parent company. Generally, it does not undertake business locally, and the business technology level is relatively high. This type of enterprise is a software product research and development project that is contracted internally by the parent company. According to the internal division of labor model of multinational companies, it is mainly engaged in the development and research of the company's core software products, many of which are related to future software. The development direction is a strategic measure to enhance the company's overall core competitiveness. One is that the parent company accepts software service orders from other overseas end customers in the form of general contractors, and outsources specific R & D tasks in the order to China, which is typical. There are branches of Japanese software giants in China, and the technology demonstration effect is very obvious.

Settlement is basically the internal pricing of multinational companies.

Enterprises are the mainstay of the market, and many problems related to the competitiveness of enterprises need to be done by the enterprises themselves, but some problems related to the external institutional environment require the government to make efforts to solve them. It is found from the survey that China must vigorously undertake the international software outsourcing business, and the government still has the following problems in providing support and creating the environment:

Software outsourcing development trends

BPO has become the trend of future outsourcing development.

Cooperation relationship and seamless integration mode will become the main way of outsourcing

High concentration of outsourcing market

The outsourcing market is mature, forming a standardized outsourcing market

Application of IT outsourcing in the industry

The development trend of the domestic outsourcing service market is:

English Vocabulary for Software Outsourcing

From the immature and highly fragmented market to the market becoming more mature and concentrated

The domestic and foreign package market maintained rapid growth.

China will become the new outsourcing industry center after India

Transformation of IT outsourcing service structure, service development to high-end

Software outsourcing = software outsourcing

Offshore software outsourcing

Station outsourcing = onsite outsourcing

Service outsourcing = service outsourcing (SO)

Business Outsourcing = bussiness proccessing outsourcing (BPO)

Software outsourcing industry distribution

1. Financial industry, gathering listed outsourcing companies such as Hang Seng and Zhejiang University Netnews

2. E-commerce industry: Shanghai's largest domestic business school, Hangzhou Kata Technology, Shanghai Baozun, IBM

3. Government industry: domestic financial and tax companies, scientific research institutions, etc. ^[4]