What Are the Different Types of Conflict Management Styles?

Conflict management (confilict management) refers to the use of certain intervention methods to change the level and form of conflict in order to maximize its benefits and curb its harm. In the context of an organization, conflict management is usually carried out from three aspects: determining an appropriate conflict management style, selecting an appropriate conflict management strategy, and taking necessary conflict management measures. ^[1]

Conflict management (confilict management) refers to the use of certain intervention methods to change the level and form of conflict in order to maximize its benefits and suppress its harm. In the context of an organization, conflict management is usually carried out from three aspects: determining an appropriate conflict management style, selecting an appropriate conflict management strategy, and taking necessary conflict management measures. ^[1]

Determine the appropriate conflict management style

In the process of interpersonal interaction, organizational members' perceptions, expectations, and beliefs about conflicts are different. Therefore, the appropriate conflict management style should be selected first. ^[1]

Cross-cultural conflicts are inevitable, and some researchers have made several suggestions for cross-cultural conflicts.

Conflict management culture dominates

In a multinational enterprise, where an organization is stronger than other organizations, the organization will play a dominant role and will usually continue to act in accordance with the rules of their cultural background. This means that decisions and behaviors within the organization are governed by this culture, but there is a premise that corporate productivity is not affected by this. ^[1]

Conflict Management Culture Adaptation

This approach is the opposite of the previous strategy. Managers try to emulate the host culture in this way and combine the two into one. For example, managers learn local languages and adopt local currency forms. ^[1]

Conflict management culture compromise

When the two teams are of equal strength, only when both sides make certain concessions can the work continue, at this time, the strategy should be cultural compromise. For example, in Sino-US joint ventures, Ching Ming Festival for Chinese employees and Halloween for American employees are on holiday. ^[1]