What Are the Different Types of Foodservice Equipment?
Catering services. Catering services. It is a food production and management industry that provides consumers with a variety of drinks, food, consumer places and facilities through instant processing, commercial sales and service labor.
Catering services
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- Human social consumption gradient
- Industrial social consumption patterns: mainly industrial tangible products
- Post-industrial social consumption patterns ("experience economy" era): mainly serving intangible products
- 1. Serve professional industries
- 2. Operate a diversified industry
- 3. Popular culture industry
- 4.Variable industry
- 5. Real-time commodity industries
- 6. Unsuitable storage industry
- 7. Sensory Satisfaction Industry
- 8. Standard industry for daily work
- 9. Artistic and creative industries
- 10. Location Advantage Industries
- 11. Industry with unified production and marketing
- 12. Labor-intensive industries
- · Chinese restaurant chain Millelai:
- The restaurant is a kind of hospitality enterprise that sets up seats and provides equipment and services for meals and beverages.
- According to the content, the necessary conditions for the restaurant are:
- Business for profit;
- Provide tangible or intangible services, including human and equipment services;
- Have a fixed place of business.
- Successful restaurant
- Good Food and Good Beverage
- Attentive service (Good Service)
- Reasonable price (Good Price)
- Clean Environment (Nice Environment)
- Cozy atmosphere (Nice Atmosphere)
Catering services restaurant type
- · Flavor characteristics (East, West, France)
- (1) Chinese restaurants: Sichuan, Cantonese, Shandong, etc .;
- (2) Western restaurants: French, American, Italian, German, etc .;
- (3) Other foreign cuisines: Japanese, Korean, Thai, Australian, New Zealand,
- Oceania cuisine;
- (4) Compound restaurants: theme restaurants, specialty restaurants, etc.
- · service method
- (1) Table Service Restaurant
- (2) Counter Service Restaurant
- (3) Self-Service Restaurant
- (4) Drive-in Service
- (5) Take-outService
- (6) Delivery Service
- (7) Vending Machine Service
- (8) Private Catering Service
- · Business organization
- (1) Independent Restaurant
- (2) Chain Restaurant
- (3) Hotel Chain Restaurant
Catering services
- · What is service?
- Service is an attitude, an ideal that wants to make things better and more perfect, often
- From the standpoint of the customer to imagine, can understand the customer's thoughts and needs, and can
- Meet customers in a timely manner.
- Service
- S: Smile smile
- E: Expertise
- R: Resourcefulness
- V: Volunteer to Help
- I: Interests in the Problems
- C: Courtesy at All the Time
- E: Enthusiasm in Your Work
- The service department welcomes and welcomes guests with the most cordial and enthusiastic attitude, often for guests
- Put yourself in your shoes and provide all the necessary things in a timely manner so that guests can enjoy a kind of hospitality
- The homely and comfortable atmosphere is the essence of service, so service is the life of the restaurant.
- For an intangible and priceless commodity.
Catering services
- Catering services in the broad sense should not be limited to providing sophisticated catering skills,
- Inside and outside, all facilities should be included in the scope of services. These factors make up the dining situation
- Also includes:
- 1. Service skills and attitude
- 2. Type and level of main customers in the restaurant
- 3. Restaurant location and transportation network
- 4. Interior decoration and space layout
- 5. Complete and display of service equipment (napkin, table towel, utensils, etc.)
- 6. Landscape foil
- (1) Catering products "Service Package"
- (2) Catering "service contacts"
- Service Encounter
- Refers to the contact between customers and service providers of catering companies during the catering service experience.
- The mutual influence and interaction that occurred.
- In short,
- The server is in contact with customers as the "representative" of the restaurant business.