What are the different types of selling techniques?
UP-sale techniques may include upgrades, exchange, related products or special services. All these methods increase the value of the purchase that the customer already plans to make. Officials and other workers working directly on sale and customer services can take training in UP-sale techniques as part of their orientation on new work. They can also develop and improve their methods through workshops, professional publications and other tools. The clerk must think about the buyer's purchase and behavior to assess the level of interest in other products and services. Some customers may be stolen by aggressive sales tactics and may exterminate the sale because the client is informed of other options that may not have been evident before.
The sale of related products is a common example. For example, when a customer buys a mobile phone on a mobile phone, he can offer a protective case or screen, carrier and other telephone -related products. The clerk can standRespect the benefits they offer to the customer, such as the protection of the phone during everyday use. Another example is the widespread guarantees where customers are invited to pay a small fee for the time of purchase to access services and exchange.
Another tactic is substitution or exchange. These techniques in sale include indicating that the customer could prefer a more expensive product for other benefits. For example, in a restaurant, when guests apply for water, the waiter may ask whether they prefer quiet or sparkling. This method may encourage the purchase of bottled water, as guests can reluctant to determine that they want water from the tap.
upgrades can enable the customer to immediately improve the product for small additional costs. Retailed computers sometimes use this tactics to encourage people to buy other software when they get a computer system. The clerk can offer a ninstAlovat upgrade in place without additional costs. As with other techniques in sale, stress can be placed on comfort to the customer and the seller can reduce it as long -term savings, although immediate costs are higher. For example, it may be cheaper to purchase software as part of a new computer package than itself.
Special services can also be used in UP-sale techniques. Some companies offer visits from service technicians for a flat fee at the time of purchase. The buyer can appreciate the added safety and ensuring future product support.