What factors affect the hotel satisfaction?
Although the most important factors affecting hotel satisfaction may vary from one traveler to another, many individuals prefer almost the same things. Among the three best factors are cleanliness, appearance and price. Furthermore, with the list is the availability of non -smoking rooms, evaluation of hotels and distance from attractions. Pools, free breakfasts and shuttle at the airport are still down. Atmosphere and friendly staff can also be a key factor in hotel satisfaction for some guests.
In general, the first thing most passengers look like when it comes to hotels is the level of purity. Although this is related to the appearance, the hotel may have a rough exterior, but to be carefully maintained on the inside. Therefore, these two are considered separate. Cleanliness, because it concerns the satisfaction of hotel customers, applies not only to the general condition of the hotel room, including the bathroom, but also to the common areas of the hotel.
Non-Smoking Rooms are also the preferences of many hotel guests. Tobacco smoke odor in mLiability may be an unpleasant experience for guests and smoke still persists even after the smoker leaves the area. For non -smokers who are generally more sensitive to odor, it plays a major role in a decision where to stay, especially if there is a hotel that has non -smoking rooms. Almost every hotel has such rooms, but they can fill quickly, especially during busy travel times.
The hotel's evaluation may also be preferences between some passengers, especially for those looking for specific equipment. Generally, a stars rating system is used, one or two stars recording a hotel with only basic equipment and perhaps a limited restaurant. The three -star hotel generally offers a restaurant with full service and possibly room service. Four stars and five stellar hotels are the genrally luxury features that cost the most, but also offer the best overall quality.
closely related to the evaluationI appreciate the hotels is the atmosphere. How clear is the hotel, how the invitation of the hotel and the employees, the opportunities for relaxation and the improvement lead to the atmosphere of the hotel. For some individuals, this may be even more important than the price.
Location is another important factor in hotel customer satisfaction and can often lead to big differences in prices. For business passengers, it is important to have a hotel in the center near offices, as well as food and relaxation. Families on holiday can prefer the hotel next to the ski resort, amusement parks, national park or other such attractions. The closer the guest is, the more they can often expect to pay, especially when comparing similar hotels.
Some of the minor functions concerning hotel satisfaction are related to equipment that help guests relax even more. These are things such pools, breakfast and even a shuttle at the airport. Although these things may be pleasant, they are not considered to be essential PRMany passengers.