What is the back office?

Back Office is a collective term concerning a part of a business operation aimed at solving the tasks necessary to maintain the functioning of the company. This designation comes from the tradition of placing these functions in the back of the business facility, far from the general public. The arrangement of this type was once very common for all types of businesses and still applies to the layout of many different types of business operations, such as retail stores and other sites where customers are likely to visit the equipment. First, Front Office provided an area where customers could communicate with sales staff and others. The middle office was often the place of administrative and administrative functions as well as the areas where the company officials have. Functions located in the back office that help keep the second -end section in perfect operating condition, making it the heart of the business process.

will be back off todayICE is likely to include space for the performance of three key departments in the total structure of the company. The accounting department is part of this group and is responsible for accurately recording financial transactions that take place as ongoing operation of business. Among the many features that this department handles, staff working in this area will solve problems as ensuring that wages are ready in time, payments to dealers are regularly made and that customer payments are precisely published on each customer's account.

The human resource department is also part of the Back Office structure. This area is responsible for cooperation with the managers to secure employees in open positions, develop and oversee the relationship between the company and each employee, create hiring, disciplinary and termination procedures and intervene when there is a problem between any two employees of the company. The efforts of the department of human resources have a direct impact on the middle and front office andto the staff containing these areas.

A newer addition to Back Office is the information technology department. This area is often responsible for any type of electronic network that operates within the company, as well as to manage telecommunications functions for the company. The IT department also often participates in the selection and installation of various types of communication devices, including computers, telephone systems and other devices related to the communication process.

Back Office does not mean that the features managed in this area are very important to the company's well -being. In fact, CE backfunctions allow the remaining components of the company to function properly. For this reason, many businesses consider Back Office to be a truly operating base of the company and go largely to make sure it works at maximum efficiency.