What is the process management system?

Process management system is a methodology that is usually used to plan, monitor and manage a business process. Process management term is used to explain all the following steps to better understand the client's requirements and determine the cost -effective way to meet these needs. It is important to note that the process management system can be either a number of steps and tasks or a computer software system. Regardless of the type of system, there are a number of specific tasks and steps that usually have to be completed.

Each process management system usually includes six tasks that must be completed in order. The first task is to define the process, to understand the needs of the client, as well as the risks and challenges for organization in meeting these needs. A clearly defined process is usually necessary because a team of business analysts will constantly return to this item during the length of the project.

The visualization of the ideal process is a timer task. This process requires clear understanding of the process, industrial tentDards, government regulations and any other rules that control the business process. In addition to understanding third -party requirements, the current structure of the organization and any already established systems must be taken into account.

Metrics are the best way to develop the basic line of the current business process and determine how the application system applications will help in business operations. Specifically, information about the level of turnover, processing time, customer response time and all delay or narrow places must be documented. These values ​​will be referred to the implementation of the process management system and should be used after any changes to evaluate the success of the process.

Internal inspections are required in any process and curling elements of rent must usually be documented. When using process control system, it is necessary to include the development and implementation of internal controls in the system. ThyThe controls are necessary to manage access, provide audit trails and support the organization.

There are two types of messages that are developed during implementation of process management system. Activities on activities are provided at each stage and distributed to the parties and owners of business processes. The purpose of these reports is to inform everyone about the status of the project and document all the information obtained in this process. The second type of message is based on transactions that occur, identified problems, turnover measures and other values ​​that are usually used to measure performance.