What is the question manager?
Question Manager is usually a computer program or application used to more efficiently control incoming questions and answers to these questions for the web or similar service. It is usually used to accept incoming questions from clients who are then sent to experts to authoritative answers. Once the question is answered, a few questions and answers are then entered into a large database and sent back to the client to answer the original question. The questions manager may then be used in the future to access this database, which answers the same question quickly and easy for host or administrator.
The use of the Question Manager program has become quite prevailing in industrial sectors that deal with information and a large number of questions coming. For example, many libraries have begun to accumulate databases with a large number of pairs of questions and answers to make research easier for those interested in different aspects of the world. This process essentially begins the person to submit a question - the applicant is referred to as the cliffEND - questions administrator and this question is then sent to an expert to answer. The expert provides the answer to the question and then send this answer back with the question to the host who first received the question.
these pairing questions-answers are then received by the host system, which often includes a daily manager who oversees the ongoing operation of the Question Manager and Administrators who supervise the technical aspects of the program. Once this is receiving, then it can be entered into a larger database of numerous pairs of answers to questions to create a resource from which answers can be provided in the future. The answer is then provided to the original client who asked the question. This type of question administrator provides highly scalable functionality, as many users can ask the question and quickly receive the correct answer on the basis of only one overall process.
Question Manager Program can beAlso use in the environments of customer services, especially through online technical and customer support. When the customer asks the question of which is already in the database of the question administrator, the customer service co -worker can quickly approach this answer and provide it to the client a very fast turnover time. This then allows representatives of customer service or technical support to help customers, increase the experience with customer service and improve productivity for customer co -workers. The answers to the new questions can be constantly stored in the database and providing increased and permanent support to employees and customers.