What Is an Office Park?

Parks are those that are generally planned and constructed by the government (private enterprises and the government). The water supply, power supply, gas supply, communication, roads, storage and other supporting facilities are complete, the layout is reasonable, and they can meet the needs of production and scientific experiments in a specific industry Standard buildings or building groups, "including industrial parks, industrial parks, logistics parks, urban industrial parks, technology parks, creative parks, etc."

China's first professional book on the theory and practice of the Smart Park was released for the first time. The book was edited and distributed by Fan Sen, Chairman of China Research Intelligence Industry Group, Shaanxi Publishing Media Group, and Shaanxi Science and Technology Press.

The publication of this book is of far-reaching significance for filling the concept, theory, and framework of the smart park, and it is also a guide for the practice construction of the smart park. Relevant persons in charge of the China Research and Intelligent Industry Group stated that they hope to share and discuss the development model of the smart park with the government, the park and people from all walks of life committed to economic development, so as to provide a practical reference for the future development of the smart park. At the same time, a new generation of information technology integration system is used to manage the operation of the entire park, to better promote the healthy development of the development zone and park construction, and to provide more valuable references for more park managers. ^[1]

The management of the park is a comprehensive and multi-level management. Generally speaking, the scale of the park is relatively large, and the management radius of the leader and the management depth have become larger accordingly, making it difficult to make accurate decisions. From the project, the company, to various industries and departments to monitor and manage the problems step by step, to take into account the adaptation and risk control issues in different market environments, and the resource integration and coordination problems brought about by the professional division of labor and so on. Challenges faced. In fact, the responsibilities of the park management unit are very similar to the responsibilities of the local government at the grassroots level. They are not only responsible for the management of the entire park, but also for the industrial promotion of the park, investment invitation, emergency treatment, internal services, etc. This kind of service and management work must build a strong park service platform to support it. At the same time, rely on the platform to promote the benign interaction between the park's management departments, enterprises and cooperative units.

Facing the above-mentioned challenges, the park needs to coordinate well at three levels: strategy, process, and resources. Under the guidance of strategic goals, establish a reasonable and efficient organizational structure, improve the overall management processes of the enterprise, create and solidify a standard and scientific management system; make full use of internal and external resources such as talents and funds. ^[2]

In order to adjust the economic and industrial structure and gather industrial advantages, China's vigorously developed park economy has formed the growth pole of China's regional economy. During the construction of the park, the traditional intelligent building management has the following problems:

(1) The homogeneity of design, construction and application makes it difficult to meet individual needs.

(2) Between buildings, the subsystems in the building are relatively independent, there are "information islands", and the level of intelligence is low.

(3) Data collection is isolated, and system linkage is difficult to achieve.

(4) Poor application scalability and high cost of expansion.

(5) Efficient and convenient centralized management cannot be realized, and the operation cost is high.

(6) The operation status of important equipment cannot be monitored in real time, and accident early warning is difficult to achieve. The application of the Internet of Things technology solves the above problems from the perspective of higher public data applications, heterogeneous network sharing, and multiple data fusion.

The physical architecture of the Internet of Things and intelligent buildings have many similarities. Each subsystem is equivalent to the data collection node of the Internet of Things. The Internet of Things technology is used to collect data to the data service platform, and the platform performs data analysis and processing to provide more advanced The dynamic data application service will make fundamental changes to the traditional intelligent system, mainly in the following aspects:

(1) The data service platform based on the Internet of Things provides a solution that meets the individual needs of users. At the same time, the overall management of the building's intelligent management system is planned to ensure the realization of the user's personalized needs.

(2) Give full play to the basic characteristics of the openness of the Internet of Things. The traditional building intelligent system in the park is a self-contained, independent and closed system, while the Internet of Things is open and has connectivity. Using this technology, you can connect to your own Internet of Things anywhere in the world that has Internet access conditions, and fundamentally solve the "information island" problem.

(3) Integrate each subsystem on a unified data platform to achieve real-time data exchange and sharing between systems, which makes up for the shortcomings of traditional intelligent building data collection and isolation, and solves the problem that the systems are difficult to interact with.

(4) A large amount of data information is collected in the IoT data service platform, and the application development platform is flexible and complete, making it highly scalable. Various software and hardware applications are already in full swing, developers have mature technology accumulation, and end users can enjoy various conveniences.

(5) Based on the Internet of Things technology, you only need to build a unified data service platform and summarize the operating data information of each system, which can achieve efficient and convenient centralized management and reduce operating costs.

(6) The expert system engine possessed by the Internet of Things platform can integrate, analyze and calculate the real-time data collected from various subsystems, combined with the plan, make judgments on abnormal conditions, and implement early warning linkage. Therefore, the introduction of IoT technology into the construction of the park will be the development trend of the future smart park. The IoT application platform is to provide a unified application and management platform for the smart park from three levels: data access, data processing, and data application.

The construction goals of the Smart Park are as follows:

1. Through the construction of the smart park, help the park to establish a unified organizational management and coordination structure, business management platform, and internal and external service operation platform in terms of informatization.

2. Establish a unified workflow, coordination, scheduling, and sharing mechanism. Through the integration of the cloud platform, the cloud platform is used as a hub to form a tightly connected whole, and obtain efficient, collaborative, interactive, and overall benefits.

3. Establish unified emergency management and daily management, internal and external services, and two management systems.

4. Establish a unified comprehensive management platform, and set up a comprehensive management and service system for the park's application needs such as security, environmental protection, emergency response, energy, economy, park and corporate office.

The smart park platform consists of three major modules: intelligent application systems, green energy-saving management, and government office service platforms.

When AI and IoT technologies are gaining popularity, it seems that smart parks have once again become the focus of attention in the technology community.

In fact, the intelligent and digital upgrade of the park has not been a small business. As of 2017, China's annual investment in "smart parks" has exceeded 100 billion yuan, and nearly 300 new projects have been launched each year. Various industrial parks, service parks, and logistics parks are emerging in the name of wisdom and intelligence.

But under prosperity, there are problems that are difficult to hide.

The flood of "smart parks" does not seem to bring practical help to industry needs beyond the cumbersome names and gimmicks. As many domestic smart park projects are closely integrated with local government's new town planning projects, participating companies and technology providers are very complex, and often lead to mixed situations. Many have only added temperature and humidity sensors, and added a certain degree of data visualization and IT projects in the park. They have also been named as smart parks.

These so-called "wisdoms" just solve the problem of "what happened in the park", but it is difficult to actively observe and interfere with the situation that is happening in the park, and it cannot make intelligent technology truly guarantee the safety of the park and improve the system efficiency.

Of course, the intellectualization of the park is also in the process of continuous improvement. The more developed experience and technology models of smart parks in Germany, Japan, and the United States are entering China through different models. Among emerging technology companies, giants such as BAT are relying on cloud computing to provide intelligent upgrading of industrial parks; e-commerce companies such as JD.com and Suning are proposing new smart park solutions; Cainiao Network also recently announced plans for future parks .

But in general, most of China's smart parks supporting smart cities and characteristic small towns have the problem of rushing to get started and scratching their heads. What is worrying is that the proportion of such smart parks is not low. Taken together, we can see that the lack of wisdom in the smart park is reflected in three aspects: ^[4]

The perception park of the Institute of Software and Application Technology of the Chinese Academy of Sciences in Guangzhou realizes the complete grasp of the location, flow, status, and environmental parameters, production information, intelligent early warning, and agile control of people, cars, finances, and things in the park, thereby truly achieving The widespread application of the Internet of Things in the park has laid a solid foundation for the park's intelligence.

Smart Park Park Service

The internal services of the smart park mainly include the following:

1. Logistics services and traceability services in the park: For enterprises and merchants in the park, provide a comprehensive one-stop logistics service, which can form a fast and accurate source tracing mechanism for any products in the park, so as to provide product quality, emergency response, etc. Provide strong support to help the operation and management of enterprises and promote the development of enterprises.

2. Financial services in the park: Through the credit, guarantee, consumption, LC, loan and related credit service of enterprises and individuals in the park, the close integration and mutual promotion of finance, park management, industrialization, etc. Make progress together.

3. Promotion activities and tracking: With the help of the park's investment promotion and promotion platform, the park enterprises are promoted to carry out various marketing activities such as publicity, promotion, promotion, etc., and provide support for the effects of the activities and subsequent tracking and services to help the companies Operation and management to promote the development of enterprises.

4. Comprehensive business services: Support all kinds of consumption, mortgage, and overdrafts in the park through the card, and establish an e-commerce service platform at the same time to establish supporting business service platforms for enterprises and employees, thereby helping enterprises to operate and manage and promote the development of enterprises .

5. Desktop cloud services: Provide desktop cloud services for enterprises in the park, so that enterprises do not have to buy a large number of desktop computers, but only rent cloud terminals in the park, which not only saves procurement costs, but also saves a lot of operation and maintenance costs, Energy costs, etc., thereby helping the company's operation and management, and promoting the development of the company.

6. Virtual resource leasing services: provide a series of new services such as virtual servers, virtual storage, virtual security, virtual spaces, etc., thereby helping the operation and management of enterprises and promoting the development of enterprises.

7. Software cloud services for small and medium-sized enterprises: Provide SaaS services for various enterprises in the park, thereby reducing the costs of procurement, maintenance, and upgrades of enterprises, and also help enterprises avoid being caught in the one caused by intellectual property disputes, software quality, and service quality. A series of risks, thereby helping the operation and management of the enterprise and promoting the development of the enterprise.

8. Network resource services: help enterprises in the park use network resources more quickly, more securely, and at lower cost, thereby helping the operation and management of enterprises and promoting the development of enterprises.

Smart park daily management

Park resource management: management of manpower, materials, equipment, materials, vehicles, houses, etc .;

Human resources and training management: Provide support to park management personnel and human resources services within the park;

Customer relationship management: support the management department of the park to manage and track customers, manage investment leads and opportunities, and also evaluate the performance and work of investment personnel;

Unified financial and settlement system: support settlement, transactions, and foreign exchange settlement in the park;

Property management: support the work of the property management department in the park;

Asset and material management: real-time card-type separate tracking and management of special assets, equipment, and materials in the park;

Collaborative office management: process approval, support online and offline collaborative work at the same time, support multi-channel access;

Real estate and business management: Support the development of park real estate marketing and management business.

Smart park park emergency management

Guangzhou Institute of Software Technology, Chinese Academy of Sciences conducts comprehensive monitoring, early warning, judgment, decision-making, scheduling, and handling of various emergencies in the park, with the plan as the core, based on daily management and perception of the park to form a unified emergency coordination And emergency command system.

Video conference: used to coordinate experts, leaders, and other discussions, coordinate decision-making and command;

Multimedia intelligent early warning and environmental awareness early warning: form a comprehensive early warning system for the entire park according to the sensor network that senses the campus;

Unified reception and handling of police: Unified management of receiving and handling police, emergency duty, and event judgment;

Event report management: According to various national standards and cloud platform self-defined standards, comprehensive report management of emergency events is formed to form a complete closed-loop process;

Major event security and linkage management: Coordinating the handling and work of various agencies and departments, and sharing and reporting information, and responsible for communication and linkage with command centers at all levels;

Comprehensive display and emergency response: use large-screen systems, GIS systems, etc. to display event information and event progress, and track and display the content of disposal;

Park emergency dispatch command: uniform dispatch command for each resource;

Plan management and decision support: Establish a text and digital plan system for the park, and support event disposal decisions through value-added operations on data.

Smart park campus external services

Extranet portal: a unified interface for external information release, communication and interaction;

Unified online shopping mall and transaction center: a unified B2B2C external e-commerce platform in the park;

External communication consultation and investment promotion: support for investment promotion and consulting work;

Publicity and interaction management of park activities: Promote various activities in the park, and support exchange and interaction with external personnel