What Is Business Process Engineering?

A business process is a series of activities performed by different people to achieve a specific value goal. Not only are there strict restrictions on the sequence of activities, but the content, methods, and responsibilities of the activities must also be clearly arranged and defined to make it possible for different activities to transfer hands and roles between different roles. Time and space transfers between activities can have a large span. In the narrow business process, it is considered that it is just a series of activities related to the satisfaction of customer value.

Business Process

Business process is to achieve specific

Vertical business flow chart is to make the business flow from top to bottom, it looks clear at a glance.

The vertical business flow chart can be divided into a matrix flow chart, which can explain the business and work processes at the same time, and can also clarify the respective division of labor and responsibilities, key control points, etc. in the process. Business processes should focus on five aspects: reliability, resource utilization, responsiveness, flexibility, and lower management costs.

The significance of business processes to an enterprise is not only a description of the company's key business; it also has a guiding significance for the company's business operations. This significance is reflected in the optimization of resources,

1.Business requirements database-necessary requirements to achieve business goals

Business strategy library-current, proposed, and potential areas of change

3.Statement of the direction of internal and external influences

4.Design guidelines

BPC is the abbreviation of Business Process Community, and the full name is Business Process Community.

The business process optimization process is essentially the implementation of management reengineering or optimization. The changes in corporate strategic positioning and the improvement of strategic thinking are ultimately reflected in business processes. On the other hand, process optimization can be used to standardize and improve the management system.

Based on the above ideas, we must first standardize and improve the management system of the current enterprise. The basic core idea is: to learn the experience of advanced enterprises at home and abroad, study the positioning of the company's operating and management model, find out the problems and gaps, and combine the business characteristics and corporate strategy of the company to carry out the business operation and management model The core of repositioning is to form a new management concept.

The so-called new management concept refers to the concept that is adapted to the uniqueness of the company and has been tested and proven successful by other companies. Its content is extremely rich and eclectic. At present, the common new management concepts in the process of informatization construction are: realizing the transition from traditional ex-post management (static management) to real-time management (dynamic management), department management (function management) to position management (process management), and qualitative management (Subjective management) shift to quantitative management (objective management), decentralized management to centralized management, etc.

Take the transition from functional management to process management as an example: traditional enterprise management is functional management, that is, each job only specifies which department is responsible for it, and the leader of the department assigns work in specific tasks. Informatization engineering requires that the management mode be improved from these traditional functional management to "process management", the purpose of which is to shorten the information interaction time and improve the response speed of customers.