What is management by exception?

Administration by exception is an approach that sometimes uses methods and procedures outside normal principles and procedures to achieve a particular purpose. This approach can be used as part of a response to a problem that arises during a particular project or during a type of ongoing function in the company's structure. This appearance of a certain type of deviation from the expected or budget results requires adaptation and, in some cases, abandoning normal processes management in favor of an approach that is likely to bring a positive response to these unusual results.

In many cases, management according to exception or (MBE) requires the manager to delegate specific functions on others who are part of a team or group that has been influenced by abnormal results. As part of this employee's obligations, it is likely to use processes designed to deal with this deviation, while the rest of the team continues to use standard operations and procedures for managing other company functions.

The degree of connection that the manager retains in this process will vary depending on the corporate culture and the nature of the exception. In some cases, the management will focus on the development of an alternative procedure to solve the problem and then hand over the responsibility for performing this procedure to a member of his team. This approach has some merit, because the exception is solved without creating disproportionate requirements for the manager's time. This helps to ensure that other functions in the care of the manager do not suffer due to lack of attention, allowing the company to continue to operate with higher efficiency.

With access to management, the manager is still considered to be responsible for the company's command, but prevents the danger of the activities of each team member. Assuming team members are selected carefully and are authorized by the right type of training, the manager spends less time looking over the shoulderŽDý employee and more time of functions as a facilitator and a source for each member of his team. The final result of the administration may be the incremental development of current employees for managerial positions that may be available in the coming years, as well as the opportunity for employees to develop and demonstrate talents and abilities that may have been less obvious in a more restrictive atmosphere.