What is quantitative feedback?

Quantitative feedback is an evaluation based on measurable results and metrics. It provides specific information on the performance of employees and companies that can be used as part of a regular evaluation plan or in the development of new objectives. This differs from quality feedback, which includes a more subjective discussion of quality and performance. Both forms can be useful in different environments and may be necessary in comprehensive and detailed evaluation.

Some forms of feedback are very easily quantifiable. In some way, the company could notice the number of hours spent at work, the productivity of the employee in terms of what is achieved, etc. Other things are more difficult to measure and may require the development of a section, a scale that the company can use to quantify information. This can allow quantitative feedback to include topics, such as how clients as an employee and how much employee contribute to morality. The analyst can build themand record positive, negative and neutral reactions. The content of the responses may include part of quality feedback, such as a note that an employee will generally receive positive reviews that specifically mention the friendly method of employees with customers. On the contrary, the company might notice than many of its negative reviews includes customer service and suggests the need to improve in this area.

Companies can use tools such as surveys, comment cards and responses from supervisors and employees to develop quantitative feedback. One advantage of measurable feedback is that it is possible to use information in objective assessment of progress. The employee may have a goal to obtain a certain number of positive comment cards within the anaple periods or the company might want to measure improvements in terms of total goods produced. Using objective information helps a companycompare the conditions before and after changes and determine how much progress is made with these changes.

It is possible to hire a consultant to help with the quantitative feedback process. The consultant can be brought to cover a specific problem of concern or to help the company to create a functional feedback system that can be used for long -term comment cards, customer satisfaction surveys, etc. Analysts can look at the types of products and services, specific concerns that the company may have.