What Is Root Cause Analysis?

The full English name of Root Cause Analysis (RCA) is Root Cause Analysis, which is a structured problem-solving method that is used to gradually find the root cause of a problem and solve it, instead of focusing only on the characterization of the problem.

Root Cause Analysis

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The full English name of Root Cause Analysis (RCA) is Root Cause Analysis, which is a structured problem-solving method that is used to gradually find the root cause of a problem and solve it, instead of focusing only on the characterization of the problem.

Root cause analysis (RCA) is a structured problem-solving approach to gradually identify and resolve the root cause of a problem, rather than just focusing on

Most incurable diseases of an organization have more than one response. These different solutions also have different levels of resource requirements for the organization. Because of the existence of such a correlation, there is a need for a most advantageous solution that can quickly solve problems properly.

Therefore, it is not surprising that the solution that focuses on solving the superficial causes and not the root causes is a common phenomenon. However, choosing such a solution to the problem of quick success and immediate benefit will inevitably resolve the problem and the problem will inevitably recur. As a result, the organization has to deal with the same problem again and again. As you can imagine, the cumulative cost of these methods must be staggering.

The goal of root cause analysis is to find out:

Problem (what happened);

The reason (why happened);

Action (what can prevent the problem from happening again).

The so-called root cause is the most basic cause of the problem we are concerned about. Because there are usually many causes of problems, physical conditions, human factors, system behavior, or process factors, etc., through scientific analysis, it is possible to find more than one root cause.

One of the most common causes of root cause analysis is to ask why the situation is happening and to record possible answers. However, ask each answer one by one why and note the reason. The purpose of the root cause analysis method is to try to find out the contributing factors of the problem and analyze all the causes. This method can gradually deepen the problem by repeatedly asking a why until you find the root cause.

Once the root cause is found, the next step is: Assess the best way to change the root cause to solve the problem at its root. This is another independent process commonly referred to as correction and prevention. When we are looking for the root cause, we must remember to evaluate each identified cause and give corrections, because doing so will also help improve and improve overall.

Root cause analysis, as a general term, has a series of different structured and concrete methods for solving specific organizational problems.