What Is Six Sigma?

Six Sigma in many organizations just means some level of quality, striving for perfection. Six Sigma is a disciplined, data-driven approach and method that eliminates defects (driving to achieve the closest specification limit between six standard deviations) in any process-from manufacturing to trading and product service. A comprehensive management system and development strategy to obtain and maintain business success and maximize business performance. It is a business method that enables enterprises to obtain rapid growth.

Six Sigma Management

Right!

Six sigma in many

Management expert Mr. Ronald Snee defines 6 Sigma management as: "Looking for a business strategy approach that simultaneously increases customer satisfaction and corporate economic growth."

6 Sigma management expert TomPyzdek: "6 Sigma management is a new way to manage a business. 6 Sigma is not primarily a technology project, but a management project."

The following is the 6 Sigma management that Mr. Welch talked about in an interview with the famous American writer Janet Lol:

"Quality means, literally, to provide something that goes beyond the top, not just better than most things." In the early 1980s, when General Electric was threatened by competitors, Welch had Say: Motorola, HP Technology, Texas Instruments and Xerox do not have enough capital to compete with us, and their competitiveness comes from the quality of their products. In the mid-to-late 1990s, Welch became a keen pursuit of 6 Sigma quality. In 1996, at the General Electric Company's annual meeting in Charlotte City, Virginia, Welch said: "In the process of GE's progress, we have a major scientific and technological quality control task, this product The management task will lead our production method to an excellent level within 4 years, making us less than 4 parts per million in defects or defects in product manufacturing or service. This is unprecedented for our general electrical appliances. The big challenge is also the most potential and beneficial attack. "" We overthrew the old quality control organization because they are out of date. Modern quality control belongs to leaders, managers and employees The work of every company member. "" We want to change our competitiveness, and rely on raising our own quality to a whole new level. We want to make our customers feel special and valuable, And it's a very important success factor for them. In this way, we will naturally be their only valuable choice. "

We can define 6 Sigma management as: "A comprehensive management system and development strategy to obtain and maintain business success and maximize its business performance. It is a business method that enables enterprises to obtain rapid growth." 6 Sigma management is " Seek business strategy ways to increase customer satisfaction and corporate economic growth at the same time. "Is a business approach that enables companies to obtain rapid growth and competitiveness. It is not just a reference to a technical method, but a new management model.

1) A broader perspective of performance improvement than in the past, emphasizing starting from the key requirements of customers and the focus of the company's business strategy, seeking opportunities for performance breakthroughs to create greater value for customers and enterprises;

2) Emphasize the measurement of performance and process, and through the measurement, put forward challenging goals and a platform for level comparison;

3) Provide performance improvement methods. For different purposes and application fields, this specialized improvement process includes: 6 Sigma product / service process improvement DMAIC process, 6 Sigma design DFSS process, etc .;

4) In the implementation, the "Warrior Champion", "Big Black Belt MBB", "Black Belt BB", "Green Belt GB" and other trained personnel with clear responsibilities as the organization guarantee;

5) Complete the process improvement project by identifying and implementing the 6 Sigma project. The completion time of each project is 3-6 months;

6) Clearly define success criteria and measurement methods, as well as rewards for project completion personnel;

7) The change of organizational culture is an important part of it.