What does a personal banker do?
Personal banker is a representative of a financial institution that helps certain clients to manage their assets, including mortgages, savings, inspections and accounts of the cash market and deposit certificates (CDS). The personal banker examines the client's assets, proposes other banking services and offers solutions in consultation on financial needs. Unlike a financial planner or broker who could provide information about a wide range of possibilities, a personal banker only concerns the assets and deposits that the client with the bank he represents. It can be a reserved position in some banks and usually includes special training.
Basic responsibilities
Banks, especially large, offer their customers a wide range of services, accounts and loans. Many clients are unable to determine which services are best suited to their financial needs and look for representatives of the bank for clarification and advice. Personal bankers try to establish and maintain strong relationships with their customers and even actively contact clients with recommendations and visittheir businesses.
Financial institutions expect personal bankers to sell financial products and services to clients or refer to other areas of the bank. As a result, banks normally offer personal bankers incentives such as sales and bonuses for recommendations over a basic salary. Personal bankers must be able to solve difficult situations quickly and efficiently and at the same time ensure customer satisfaction.
Other services for the client
Customers usually receive help and advice in fulfilling loan applications and can even find that the loan application process can be made more efficiently by a personal banker. In addition, a personal banker helps clients to decide which accounts and investments can bring maximum benefits, and then go through the necessary applications. Fees for dubious accounts can be effectively explained and removed without having to call an automated customer service number and carTical Debit and Credits of the Account can be monitored on behalf of the client.
position as personal bankers
Telers, credit officers and branches managers can be all personal bankers, although many banks hire and train individuals specifically for this position. The aim is to provide personalized customer service, which is adapted to the banking needs of a particular client. Helping rich customers to manage their accounts is a service that has long been available in one or another form.
However, in recent years, wealth has no longer been necessary for someone looking for a personal banker. Banks can offer personal banker services to any client who requires a loan or invests in a CD or cash market account. Customers are usually not charged with other fees for consultation with a personal banker, so long -term IMUM is maintained with a financial institution.
Training for bankers
Personal bankers must be familiar with all available loans, account and sunshRib, current interest rates and planned trends to properly advise the client. Banks usually provide personal bankers for several weeks to acquaint them with specific products and services of the institution. Many personal bankers also have education in the field of finance and previous banking experience.