What is a nurse sorting of phones?
Sorting sister is a certified medical expert who responds to calls from people who experience unfavorable symptoms, but are not sure if they should look for a person. The professional relies on his professional nursing knowledge to assess the severity of human disease and determine the need for further care. Most nurses of telephone classes are employed in hospitals, although some work in call centers that serve as overflow or response centers for hours for many different clinics and private practices. Nursing on the phone is a very useful service for physicians and hospital staff, as informed workers can significantly reduce unnecessary meetings and overfilling rooms. When the call comes, the nurse replies and gets very basic information about the nature of the call. If it is clear that a person is in danger or a lot of pain, the nurse transmits calls to the service of reaction to emergency situations. After the emergency situation has ruled out, the nurse of the phone sortingIt is details of gender, age and general interest of the patient. The work can sometimes be stressful and the nurses must be able to easily and clearly collect information from the sometimes frantic callers.
When talking to the patient, the nurse enters the nurse in the data in a specialized computer program that helps him to determine the most suitable questions to ask for symptoms. The nurse of the phone sorting can usually track the computer's instructions accurately and make a list of questions to be addressed. For the nurse, however, it is still very important to analyze the answers as they come to assess the subjective and non -verbal reactions that could indicate a serious condition. By gathering accurate information, the nurse can determine whether the avokers must arrange an appointment, visit an emergency room or handle the condition at home.
A person who is interested in becoming a nurse can examine specific entry requirements in his rEgion. Most workers are obliged to organize titles of collaborators or bachelor, pass the certification examinations of registered nurses and gain experience in other nursing environments. Many employers prefer hiring three nurses sorting, which have several years of practical nursing experience to ensure that they are able to quickly understand and address the caller's concerns. In addition, many national organizations provide voluntary certification courses for nurses for potential nurses to help them improve their credentials.
Successful nurse sorting of phones can be able to proceed in a hospital or call center at a supervisory position. As a supervisor, the nurse trains new workers and performs regular performance reviews to ensure that the caller receive quality information. Some experienced nurses with a sorting phone assume administrative positions, helping to develop more efficient protocols and training materials.