How can I choose between SaaS dealers?
Software as a service (SAAS) The company sells access to various software programs to businesses and organizations. This method of providing information technology services is constantly increasing in popularity due to the reduced need for investment in infrastructure, hardware or dedicated computer support staff. When attempting to select between SAAS suppliers, four items need to be considered: service level, system functionality, availability and price. Most companies are completing the public procurement process, such as a proposal application (RFP) or a request for information (RFI) to help with the selection. From an organizational point of view, these processes force the client to seriously think about the services required by the SaaS dealer. In the standard RFP process, the customer provides detailed specifications and allows Potidoders AL to provide a written response to check and selection.
Regardless of the process used, all SaaS sellers will provide a written service agreement (SLA) in which there are services that are servicesé should be purchased, outlined in great detail. Check the SLA from at least three different companies to get an overview of the available options, the supplier's ability to meet the basic requirements and the level of customer services. These answers may be quite intentional, but investing time and effort is the only way to make an informed and factual decision.
During the comprehensive software selection process, it is quite easy to be scattered by all options. Create a list of all the necessary software features and a separate list of functionality that would be nice but not necessary. Print a separate list for all SAAS sellers and indicate which features are listed in a proposed solution. Ignore all features that are not included in these two lists. It is a great way to ensure that the final selection meets current needs and not only future.
Availability hours are critical PRround when looking at various Saas sellers. Check the time zone information and make sure it is provided in writing. Many companies will offer 24 -hour access for a fee. Check which time zone uses the seller to ensure that there is no surprise. Do not forget to consider not only when users need access to the system, but also when the work in atypical hours is necessary.
Prices from SaaS dealers can be repaired or based on use. The fixed price contract is for a specific amount of money for the services specified in SLA. Prices focused on use is based on transaction volume, number of registered users or total money value. Check this aspect of the contract in detail and complete the internal analysis to determine which method is the most cost -effective.