What is ITIL® manager?

Atil® Manager is an individual that holds a manager certificate in the field of information technology service (IT). This certificate is part of the IT Infrastructure Qualification Scheme (ITIL®). ITIL® is a registered trademark of the Office for Government Trade with the Great Kingdom (OGC) and ITIL® proven procedures are often considered as accepted by organizations around the world.

in ITIL® version 2 (v2) are the ITIL® Foundation, the initial and basic qualifications; ITIL® practitioner, more advanced qualifications that can be obtained through a number of different study options; and ITIL® Service Manager. Service Manager ITIL® qualification is the most demanding qualification in ITIL® V2. Tests needed to qualify as ITIL® manager are essay -based tests that are usually performed after a ten -day training course. The two exams required are called a support for service and service service and the candidate must reach the passage brand in both of them to achieve the ITI qualificationL® Manager. The level of ITIL® experts, as well as the ITIL® Manager qualification, which replaces, the third level of certification. This level is achieved using a series of modular tests, each providing credit points for ITIL® certification.

Individuals who have previously achieved ITIL® Manager for ITIL® V2 can exceed the ITIL® Expert train. These individuals can have their knowledge and expertise recognized by meeting the bridge of the exam to prove ITIL® V3 knowledge. ITIL® V3 Managers Bridge examined the examination. ITIL® manager, who has successfully passed the bridge exam, can continue training and be certified to a new main level, the highest level of V3 certification, in which candidates must demonstrate the ability to apply ITIL® concepts and processes to new areas.

Using ITIL® Services and ITil® Administration may notBeing necessarily implemented by an individual with a formal ITIL® or ITIL® expert Qualification. Many organizations are operated by ITIL® Service Desk with employees trained only to the ITIL® Foundation. However, investing in a higher -level qualification often brings the organization advantages in terms of more successful and thorough application of proven ITIL® procedures.