What Are the Best Tips for Business Process Redesign?

Business process optimization refers to the strategy of maintaining the competitive advantage of an enterprise by continuously developing, improving, and optimizing business processes. Including the process of combing, improving and improving existing workflows, introspecting business processes in essence, and completely redesigning business processes in order to achieve breakthroughs in today's key measures of performance (such as quality, cost, speed, and service) change.

Business process optimization

Improve organizational efficiency and reduce overall operating costs;

Break down barriers between departments and enhance horizontal collaboration;

· Management can effectively monitor and control the overall operation of the enterprise;

· Ensure that the company's strategy is effectively implemented to support its implementation.

effect

1.Enhance the reliability of business processes

2. Increase the number of reports (such as ad hoc reports and dynamic forecasts)

3. Reduce costs

4.Improve customers (such as users of reports or budgets)

·Based on

· "Organization Management and Business Process Diagnostic Report"

· "Organization Structure Design Plan"

·"Departmental functions"

· "Business Process Design"

· "Process Management Guarantee System"

The first is a status survey. The main task of the business process optimization team is to gain a deep understanding of the company's profit model and management system, corporate strategic goals, successful experiences of domestic and foreign advanced companies, existing problems of the company, and the status of information technology applications. The gap between the two is the object of business process optimization, which is also the actual management reengineering demand of the enterprise. The above contents form an investigation report.

Followed by management diagnosis. The business process optimization team negotiates and revises the contents of the research report with employees at all levels of the enterprise, conducts in-depth analysis and research on management and reengineering needs, and proposes solutions to various problems. The above forms a diagnostic report.

Finally, business process optimization. The business process optimization team negotiates and revises the diagnostic report content with the enterprise, and refines each solution.

The specific idea of business process optimization is to summarize the enterprise's functional system; describe each function, that is, to form a current status chart of the business process; point out the problems in the current status of each business process or the content that can be changed in combination with the application of information technology; The solution to the problem is the application of information technology, and the business process optimization ideas are proposed; the business process optimization ideas are concreteized to form an optimized business flowchart.

Design Flow

Key process of system design

analyse problem

Due to the expansion of the size of the enterprise, the organization will gradually become larger, the divisions will become more and more detailed, and the degree of corporate bureaucracy will also increase. The biggest problem at this time is inefficiency, that is, inefficiency. Usually such enterprises Will show the following characteristics:

The organizational structure is complete, even large and complete, and there are written responsibilities and institutional procedures, but there will be poor cooperation between departments, low efficiency of inter-departmental processes, long decision-making time, and institutional processes, although they have not reached a level of refinement. Problems such as inadequate execution of processes. A considerable number of enterprises have also passed ISO9001 certification or have a complete system flow system. Enterprises with this characteristic are generally some private enterprises and some state-owned enterprises that have grown in size after rapid expansion. Its business model is relatively stable, and companies generally develop faster.

The problems that enterprises need to solve at this stage are how to improve their efficiency and response speed. The commonly used method is to first evaluate the performance of the existing process, identify the missing key links and the links that need to be improved, and analyze the following four perspectives for each link of the process:

* Activity: whether it is too complicated and there is a possibility of streamlining

* Activity implementation form: Can you use more efficient tools to implement the activity

* Logical relationship of activities: Can the sequence relationship of each link be adjusted to achieve improvement goals?

* Owner of the activity: Is it possible to make the process more efficient by changing the owner of the activity

Then improve the efficiency of the process by simplifying, integrating, adding, and adjusting existing processes. You can also monitor the overall performance of the process by clarifying the process owner to avoid the problem of inter-departmental referrals.

Generally, when optimizing the process, the focus is on the efficiency and cost of relatively low-level processes. Some methods and tools can be used to improve the existing process. At the same time, the effective implementation of the process is emphasized, and generally does not involve large organizations Change and process change, this time to solve a problem from the better.