What Are the Best Tips for Team Conflict Resolution?

Team conflict refers to two or more teams that are incompatible or mutually exclusive in terms of goals, interests, awareness, etc., resulting in psychological or behavioral contradictions that lead to incidents of conflict, dispute or attack.

Team conflict

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Team conflict refers to two or more teams that are incompatible or mutually exclusive in terms of goals, interests, awareness, etc., resulting in psychological or behavioral contradictions that lead to incidents of conflict, dispute or attack.

Chinese name

Team conflict

Foreign name

Team conflict

Nature

Incident, dispute or attack

Types of

The traditional view before the 1940s held that all conflicts are bad, negative, and destructive, and must be avoided or minimized. Because conflict means disagreement and confrontation, it will inevitably cause discord among organizations, teams, and individuals, destroy good relationships, and affect team goals and

From the nature of conflict, conflicts between teams can be divided into two categories:

There are many reasons that lead to conflicts between teams. Only with the right medicine can we improve and optimize the relationship between teams and improve the overall competitiveness of the organization. There are several main reasons for team conflicts.

(1) competition for resources

When allocating resources, organizations always follow the nature of work of each team,

To effectively manage conflicts between teams, three principles need to be followed: First, the nature of the conflict must be clearly identified. Constructive conflicts should be appropriately encouraged, and destructive conflicts should be minimized. Second, different measures must be adopted for different types of conflicts. There may be conflicts between individuals, between individuals and teams, between individuals and organizations, between teams and teams, and between teams and organizations. Different management strategies should be adopted separately. Third, conflict-filled teams are equal to A volcano, a team without any conflict is equivalent to a pool of standing water, so both conflicts between teams must be prevented and stimulated. There are several common ways to manage team conflicts:

(1) Negotiations and negotiations

Negotiation and negotiation are a better way to solve the problem. This is because, through negotiation, both parties can understand and understand the other party's problems, and negotiation is also a good channel for venting their emotions. Specifically, the two parties to the conflict must be convened together, let them tell the differences, identify the right and wrong, find out the reasons for the differences, propose solutions, and finally choose a solution acceptable to both parties.

(2) Third party arbitration

When the team can't solve the problem through negotiation and negotiation, a third party outside or a higher-level supervisor can be invited to mediate and deal with it, or a contact group can be established to promote the communication between the two parties to the conflict.

(3)

Psychologist Brown proposed a team conflict management strategy in 1979. He believes that when conflicts are too high, we must try to reduce them; when conflicts are too low, we must try to increase them, and we propose strategies for handling and managing conflicts in terms of team attitude, team behavior, and organizational structure (see Table 1).