What Is the Connection Between Total Quality Management and Six Sigma?

Six Sigma is a technology to improve the quality process management of enterprises. With the perfect business pursuit of "zero defects", it leads to a substantial increase in quality and a significant reduction in costs, and ultimately achieves the improvement of financial results and breakthroughs in corporate competitiveness.

Six Sigma

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Six sigma is a

6 management method is a statistical evaluation method, the core is the pursuit

As continuous

The benefits of implementing 6 management are obvious. In summary, it mainly manifests in the following aspects:

Improve the ability of business management

6 management is driven by data and facts. In the past, the company's understanding of management and its understanding of management theory were more verbal and written, and 6 turned all this into practical and effective actions. 6 management method becomes perfect

6 management requires a set of reasonable and efficient personnel organization structure to ensure the smooth implementation of improvement activities. In the past, the biggest reason why 80% of Total Quality Management (TQM) implementers have failed is the lack of such a person's organizational structure.

Six Sigma Management Pair

6 Sigma mode is a top-down innovation method

6 Sigma = 3.4 turnovers / million opportunities-meaning superior management, strong competitiveness and loyal customers

5 sigma = 230 turnovers / million opportunities-excellent management, strong competitiveness and more loyal customers

4 sigma = 6,210 turnovers / million opportunities-meaning better management and

I. Examination time

Register every year

Simply put, the basic principle of 6Sigma management is economics. Minimize costs, save resources, reduce risks, improve

Six Sigma has been recognized as an efficient tool for achieving high quality and operational excellence. "Design For Six Sigma" is basically an information-driven Six Sigma

When promoting 6 Sigma, if enterprises can really achieve great results, they must regard 6 Sigma as a management philosophy. There are six important themes in this philosophy, each of which is supported by many tools and methods:

1. Sincerely care about customers.

6 Sigma puts customers first. For example, when measuring department or employee performance, you must think from the perspective of the customer. Understand what your customers' needs are before setting them

6sigma management is a process of continuous improvement. Under its standards, companies are constantly seeking quality improvement and quality stability without an end. In this process, companies need to use different auxiliary analysis tools to make the implementation of 6sigma more effective.

In general, 6sigma management is systems engineering, and two conditions are indispensable. The first is teamwork. 6sigma management requires cross-departmental (cross-enterprise) coordination. It is important to note that front-line staff must be included in this coordination team. The final improvement of quality must involve various departments and even

(1) Cultural aspects.

Both

Implementation of Six Sigma Management in Enterprises

Specific steps for an enterprise to implement Six Sigma management

1. Six Sigma preparations before implementation-formulate corporate strategy. Before a company implements Six Sigma, it must formulate its strategy. Once the corporate strategy is determined, it is necessary to consider how to implement and implement the corporate strategy. This requires decomposing and formulating the strategy from the top to the bottom

Enterprises often choose Six Sigma management method or lean production to improve their competitiveness. However, both Six Sigma management method and lean production will have their own advantages and disadvantages. Therefore, in order to better enhance the competitiveness of enterprises and achieve the purpose of improving business processes, quality experts have proposed the Lean Six Sigma theory, which is a combination of Six Sigma management and lean production, and is complementary to the two.

Feasibility Analysis of Lean Six Sigma

Six Sigma management is produced in the western cultural context, while lean production is produced in the eastern cultural context. There are many differences between the two in terms of characteristics, but they are essentially the same-they are all methods that focus on continuous process improvement in order to improve customer satisfaction. Therefore, it is feasible to integrate lean production and Six Sigma management to form a lean Six Sigma, which is mainly attributed to the following three points.

1. Both are examples of continuous improvement and the pursuit of perfection. It is because of the homogeneity in the essence of the two that they can have the possibility of combining.

2. Lean production and Six Sigma management are closely related to TQM, and their implementation is similar to the PDCA model. They are process-based management and both take customer value as the starting point. This provides the basis for the integration of the two production models.

3 As mentioned earlier, the essence of lean is to eliminate waste, and the essence of Six Sigma is to control variation, and variation is a cause of waste. Therefore, the two models focus on objects that are not opposite but complementary.

The role of Lean Six Sigma

By implementing Lean Six Sigma, companies can benefit in the following ways.

• Reduce business process variation, improve process capability and stability, and improve the robustness of the process or product;

• Reduce the number of work in process, reduce inventory, reduce costs;

• Reduce production cycle, shorten production preparation time, accurately and quickly understand and respond to customer needs;

• Improve facility layout, reduce production footprint, and effectively use resources;

• Improve customer satisfaction and market share.

The power of Lean Six Sigma lies in the entire system. Lean Six Sigma is not a simple addition of Lean and Six Sigma, but an organic combination of Lean and Six Sigma to deal with the problem of the entire system. In the future, Lean Six Sigma will gradually replace the separate Lean and Six Sigma, and it will become an inevitable trend for the improvement of quality management methods.