What is the secretary doing?
Secretary may have a number of duties depending on their workplace, but in general they are responsible for the fact that offices are running smoothly by performing a combination of administrative and low -level tasks. These experts usually respond to phones and e-mail correspondence and control the submission systems; They can also sort mail, organize meetings and coordinate communication between offices. In most cases, work is considered a "entry level", which means that no special skills or educational qualifications are required for success. Likewise, there is usually room for progress. People with great potential or experience often find themselves in running more and more prestigious jobs with higher and higher reward.
Administrative assistant, clerk and personal assistant are usually included in this umbrella. All these positions are administrative and all usually focus on paperwork and electronic document control. One of the only exceptions is the Government at the level orAbout other official "secretaries" such as Minister of Defense or Secretary of the Treasury. Although these titles may indicate a purely low level, officials in these roles are generally relatively high and usually do not do small or no administrative or administrative work themselves.
Management Office is one of the most important secretary tasks. This category of work can be somewhat wide, but almost always includes administrative and administrative duties. Secretaries commonly administer office paperwork that include sending and receiving mail, creating and organizing systems for registration and management of correspondence. In most settings, computer skills and text processing are necessary.
The answer to phone calls is also an important part of working in most places. The secretaries are often the first people clients and customers will talk to the telefOn -behalf. Therefore, good behavior and polite behavior are usually required. Experts usually have to show a large amount as are when they receive messages, holding the callers or answering basic questions.
Planning and calendar
In many environments, administrative staff is in charge of managing office calendars and individual employees' calendars. They are often responsible for planning meetings and meetings and giving conflicts and double books. This task is particularly significant in places, such as medical practices where patients are constantly calling for a meeting, but can occur anywhere employees of a higher level "asking". Although it is only a planning of a lunch meeting or organizing dinner reservations, secretaries are usually some of the first managers of people and managers turn for help.
Management of Obligations
In addition to having administrative skills, administrative staff must be managers of time people. Must anticipate the needs of staff kaNcelars, quickly solve internal problems and work effectively on coordination and joining different people together. The skills of excellent people are really important, especially when it comes to administration of workers and other important employees. Much work can be "behind the scenes" where secretaries expect the needs and requirements of their superiors before applying.
position in the hierarchy of employees
In most offices, secretaries are considered a somewhat low level and are almost always near the bottom of the order of the office. They usually correspond both in the middle level and to top management and usually have to help everyone the same. Large businesses and offices often have whole secretary pools, in which case there will be something that will appear more nuanced hierarchy. In these settings, some workers may have the task of introducing inferior work, such as submitting and responding to telephone calls, while others can manage plans with higher rating employees. ProgressIn these offices usually depend on time and experience.
Some of the most prestigious works that the secretary can obtain is in the area of personal assistance. Many executives and leaders of businesses have devoted administrators, whose entire working life is devoted to the care and management of a schedule of one leader. This type of secretary must usually work for hours and deal with sometimes unpredictable requirements and requirements, but often is one of the best paid and respected professions.
Requirements for training and trainingdifferent employers have different requirements for how their secretaries are educated. In some cases, everything is needed, a diploma or equivalent in high school, while in others the actual secretary certifications or titles are preferred. Community universities and vocational schools often offer programs where candidates can learn outputs and outputs of text processing and office. Using this kind of course is often a good drinkD, although this is not strictly required, because it can help the application stand out and can give new rent a leg in terms of experience.
Special circumstances: official and government secretaries
The term "Secretary" does not always have to connect the office manager. In some cases, especially those concerning high -ranking government officials, the designation can be used in honorary capacity to indicate the management of a wide sector. Officials who lead the department or supervise the main government divisions can use secretory titles, but their work should not be confused with more common roles for office management.