What does IT an assistant do?

Information technology assistant (IT) is responsible for providing general information technology services and direct support to computer users. The person who does this work can have quite diverse daily tasks. Sometimes it may be required to work unusual hours, including early morning, overnight and weekend shifts based on the employer's needs.

On an average day, IT assistant can generate support tickets for waiting services, monitor network equipment, perform regular technological maintenance and examine possible technologies for departments. It can also expect to contribute operating policies and organize ensembles related to the operation of IT department. Complex configuration tasks will also be performed, albeit under the guidance of supervisors. In most cases, the work of a person will include obligations beyond remote technical support. The responsibility of this individual corresponds to many user manuals specific to organization and seminars for training and mayBeing required to prepare written instructions for other employees and workshops.

Finally, the IT assistant works as a direct contact point between the department and the rest of the organization. In some cases, the description of the task may indicate the term “catch-all” according to the list of assistant's duties. This means that he will be asked to do any task related to the IT assigned to him if the person is able to perform the task correctly.

For people who have physical configuration and installation of computer systems and network devices, this task could provide a huge amount of satisfaction. Most PC and LAN (LAN) hardware installations are the reaction of IT assistants. The maintenance and deployment of the system image usually also decreases to these employees.

While all tasks carried out by IT assistants are important, some may be less than exciting. They can take over more basicDuties such as Ethernet wiring, cleaning the internal components of the computer and changing printer cartridges. Someone in this work may expect to perform some physical tasks such as bending, lifting, pulling and carrying objects weighing £ 60 (27.2 kg) or less.

For many people, this position is full of role because of the diversity of the tasks it includes. Strong interpersonal skills, technical knowledge, effective communication, creative problems of problems and reliable organizational skills are important for work. Those who show a promise often find themselves in their departments.