What Is Emotion Work?

Occupational emotion refers to the stable attitude and experience that people have about the profession they are engaged in.

Professional emotion

Since emotion is a psychological phenomenon, it contains the general characteristics of human psychological activity. It is shared by human beings, manifested in a certain form, and is a continuous psychological activity.

1. Professional emotion is a simplified subjective experience. From a psychological perspective, professional emotion is the psychological induction or experience of people who work in a certain profession. This kind of experience has obvious subjective colors, and it is the individual's unique feelings about the objective thing of profession. It has both a difference in intensity and a difference in pleasure, and it also follows the development trend from simple to complex. Subjective experience is a psychological phenomenon that is primitive, from the heart, and exists for everyone. It is the most basic professional emotion.

2. Professional emotion is an externalized emotional expression. The emotions of people who are deep in the heart and germinate all creative forces often cause a series of physiological reactions such as the human body. This kind of reaction will cause human's rich emotional "performance", such as a person's speech, intonation, speed of speech, pause time changes to reflect emotional preferences for something, or through facial muscle activity, limb movements and Body posture to reflect personal emotional preferences. In this sense, professional emotions are visible and tangible. This phenomenon is an external manifestation of professional emotions.

3. Professional emotion is an introspective mood. Occupational emotion is a development process from low-level to high-level, from simple to complex under the combined effect of "inherent transmission" and "acquired acquired". Eventually, it lurks deep inside people, showing an implicit and implicit The characteristics make the individual more firmly in a state of mind, affect the behavior of the individual, and make them habitual. This is the mood. This professional emotion is a higher-level psychological activity, and it has a decisive significance in controlling the development of individual behaviors in a positive direction.

Although the explanation of emotional phenomena has not yet reached a conclusion, the effect of emotion is obvious. "Passion and enthusiasm are the essential power of man's strong pursuit of his own object." Emotion is the key to unlocking the mystery of human nature and the source of power to create all values.

1. Positive professional emotions. Practitioners understand occupations from the social significance and nature of their work, regardless of personal gains and losses, full of enthusiasm and persistent love, and are good at overcoming various difficulties, showing a strong sense of professional responsibility, and with great energy Put it into action. Positive professional emotions have a significant motivation and strengthening function for individual due diligence. The performance is to praise, love, diligence and perfection of the profession, etc., to seduce the individual to constantly stimulate the inner instinct, radiate the individual potential, and with a good attitude , Stable emotions and will, and strive to achieve the perfect combination of object occupation and subject life. This is the professional emotion that we should focus on in actual work. It is a positive emotion that meets the needs of the times and human development.

2. Negative professional emotions. Practitioners regard their work as a means of earning a living, consider personal gains and losses and material treatment more, show their dissatisfaction with their profession, have negative feelings about their work, and lack a strong sense of professional responsibility. Negative professional emotions undoubtedly have a negative impact on professional behavior and play a role in reducing power. Concentrated manifestation of lack of energy and hard work, a little resistance to stop, stop halfway, suffering and loss, "when a monk hits the clock for one day", pass and pass. Negative professional emotions cause centrifugal force between people and occupations, which makes people emotionally disgusted and conflict with occupations. At the same time, such negative emotions tend to "pollute" the healthy professional environment and affect the emotional emotions of professionals, thereby greatly reducing work efficiency . This is an unhealthy psychological emotion that should be overcome and corrected in life and work.

Emotion is based on the fact that the profession itself meets certain needs of practitioners. Occupation is the medium, and human needs are the motivation. Maslow's "Needs Hierarchy" can be used as a tool to divide professional emotions into three levels.

1. The first level is professional identity. Maslow talked more about professional emotions, thinking that professional emotions are a kind of "physical needs and safety needs". According to Aldver, "the need for survival". No matter what kind of occupation a person is engaged in, first of all, he can gain a foothold in society and get basic living security. This is the most basic need. In the initial stage of socialism, labor has become a basic means of livelihood for people, and occupation is the basic condition for people to survive. An occupation can only be accepted by people if it provides the most basic living security resources such as wages and living benefits, and people will accept it emotionally and accept it. This is the most basic professional emotion, and it determines the formation of higher-level professional emotions.

2. The second level is professional honor. Maslow believes that "respect for needs refers to the individual's pursuit of a stable position and the achievement of personal abilities and the respect and ownership of society." This is a higher level of social needs after the individual has met the needs of survival. People are the sum of social relationships. People experience relationships with society through their own occupations and the value of their occupations. Only when a profession is praised by the public and forms a good professional public opinion and environmental atmosphere, as an individual engaged in this profession will he feel incomparable glory, and he will have a sense of belonging and honor for this profession emotionally. . The formation of this sense of professional honor depends on the establishment of a reasonable value concept by society and the establishment of a correct professional value orientation by individuals. At the same time, this professional emotion is a more lasting and deeper emotion. It is a "catalyst" that turns people's inner thoughts into practical actions. "Fighting for honor" has become the most concentrated expression of such emotions.

3. The third level is professionalism. Maslow believes that "self-realization needs include the needs of personal achievement and the full potential of personal development", which is the highest realm of life pursuit. The value of human life is basically his contribution and success in his career. If we only use occupation as a means of earning a living, we may not pay attention to it and love it, and when we regard it as a way to deepen and broaden our experience and take it as a carrier of our own life, occupation is life Life becomes strong and noble by profession. The so-called professionalism is a desire from the depths of human nature, which is essentially a self-respect for one's own life and life. This is the highest level of professional emotions. Only individuals under the control of such emotions can maintain a vigorous mental state at all times, can maximize their individual potential, and make their careers more perfect. ^[1]