What Is the Role of Quality as a Competitive Advantage?

The study of quality competitiveness is a comparative study of the two disciplines of quality management theory and competitiveness theory, exploring their common general laws, and researching their intersecting and penetrating marginal areas, such as customers, processes, and performance. The in-depth research and practical summary will surely become a new discipline and management theory.

Quality competitiveness

Right!

There is a close relationship between quality and competitiveness. Quality has become the core element of competitiveness, and both quality management theory and core competitiveness theory need to fully study the relationship between quality and competitiveness, and the status of quality in competitiveness. At the same time, the research objects of quality management theory have been extended from the inside of the enterprise to the outside, and the research objects of competitiveness theory have been deepened from the outside to the inside of the enterprise. As well as the mutual relationship and role, new concepts and theories are needed for elaboration and systematic research. Therefore, research on quality competitiveness has emerged as the times require.

In the course of analysis and research on the definition of enterprise competitiveness and core competitiveness, we found that various definitions of competitiveness generally focus on four elements: the subject of competition, competitive advantage, competitiveness, and competitive factors. Combining the development of quality management theory and the focus of attention, quality competitiveness is defined as: quality competitiveness is the ability of a competitive subject to win an advantage with superior quality. This definition not only reflects the characteristics of the concept of competitiveness, but also emphasizes that quality is the core element to win a competitive advantage, and reflects the connotation of quality competitiveness.

The core competitiveness of enterprises generally has characteristics such as value, uniqueness, ductility, and dynamics. As a kind of competitiveness, quality competitiveness is part of core competitiveness. In addition to the above-mentioned common characteristics, it also has the following unique attributes.

The quality competitiveness of an enterprise runs through the entire process of quality formation and realization, covering all aspects of the cultivation, promotion and exertion of competitiveness. It is mainly composed of results, processes and foundations.

Quality competitiveness

Since the 1990s, people have begun to reflect on the effects of quality investment, and the focus of economic theoretical research on quality has shifted to research on the relationship between quality input and output. Many quality management experts have discussed the economics of quality and believe that companies can achieve better performance than competitors through quality improvement. Therefore, from the perspective of quality economy, the principle that quality produces competitiveness can be discussed. As the ISO / TR10014: Guidelines for Quality Economics promulgated by the International Organization for Standardization in 1998, quality economics is all management activities within the organization. It is committed to balancing the relationship between quality cost and value to ensure the organization's competitiveness and profitability .

Quality competitiveness quality emergence mechanism

American scholars J. Holland, J. Casti and others have explored the emerging conceptual framework through the study of a large number of complex adaptive systems. The following three characteristics can be summarized for emergence:

(1) The emergence of a whole is not the sum of the characteristics of its parts:

(2) The types of emergence are completely different from the types of component characteristics;

(3) Emergence cannot be deduced or predicted from the behavior of independent investigative components.

Emergence theory has been widely used in business management, industrial organization, etc., and has become a more comprehensive theoretical system that integrates various discipline ideas.

Theory of Quality Competitive Scientific Development View

The concept of development is the general view of people on the development of things. It is the most common and general point of view and system of the development of nature, society, and human thinking that people have summarized in social practice. The scientific concept of development is a scientific theory that guides development based on China's socio-economic development process and economic globalization development process.